Client Services Administrator

Details of the offer

Company
This is a unique chance to join a progressive accounting firm that's rethinking the way the industry operates. Located in a beautifully designed office on the edge of Brisbane's CBD, this team, led by former Big 4 and mid-tier professionals, embraces modern, paperless systems and a flexible work style, including two days a week from home. With a genuine focus on people and collaboration, they offer clear processes, paid overtime for busy periods, and plenty of opportunities to grow. If you're looking for a supportive, forward-thinking environment, this might be the right place for you.
Position
With ongoing business growth, this role is essential to supporting the firm's administrative operations and working closely with Directors and Senior Management across teams.
Serve as a key contact point for high-quality client base, supporting Directors with daily tasks and providing a high standard of client care. Deliver high-level administrative support to both team members and valued clients. Manage lodgements with the ATO and ASIC, ensuring compliance, accuracy, and promptness. Organise daily correspondence and manage communications with efficiency and professionalism. Handle diverse administrative tasks, including document management, detailed report preparation, and accurate spreadsheet maintenance. Maintain and update the client database with precision, acting as the main custodian for client records. Drive continuous improvement, actively seeking ways to innovate and enhance workflow efficiency. Support projects and events as directed by Operations, bringing in fresh ideas and perspectives. Collaborate across teams, fostering a positive, supportive work environment. Proactively update managers on capacity and workflow for a transparent, productive team dynamic. Candidate
The ideal candidate has experience in Professional Services, Real Estate, Legal, Wealth, or Financial Services, though a strong drive to grow within a niche industry is highly valued.
Exceptional written and verbal communication skills. Proficiency in Microsoft Office, especially Outlook, Word, and Excel. Strong attention to detail, ensuring accuracy and quality in all work. Ability to multitask and approach problem-solving with initiative. Team-focused with a positive outlook, ready to learn and expand your skillset. Eager to become an industry expert and support others on their professional journey. To apply for the position, we kindly request that you utilise the Quick Apply button provided within this advertisement. Additional information Work flexibly - 2 days WFH, paid overtime & real work-life balance Be part of a 100% paperless, tech-powered firm redefining accounting Led by Big 4 & mid-tier experts in an ultra-modern, stunning office #J-18808-Ljbffr


Nominal Salary: To be agreed

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