Job Description:
Goldman Sachs Group is seeking a dedicated and resourceful Client Service Officer to join our team in Canberra, Australian Capital Territory. This is a part-time position at the Associate Level, requiring a minimum of 4 years of experience in client service or a related field.
Responsibilities:- Act as the primary point of contact for clients, providing exceptional customer service and building strong relationships- Manage client inquiries and concerns, resolving issues in a timely and professional manner- Collaborate with internal teams to ensure client needs are met and expectations are exceeded- Maintain accurate and up-to-date client records and documentation- Proactively identify opportunities to enhance client experience and drive business growth- Stay informed about industry trends and best practices to continuously improve service delivery
Requirements:- Bachelor's degree in Business, Finance, or a related field- Strong communication and interpersonal skills- Ability to work independently and as part of a team- Proven track record of delivering high-quality client service- Demonstrated innovation and leadership skills- Proficiency in Microsoft Office Suite and CRM software- Ability to work from home with a reliable internet connection- Strong attention to detail and organizational skills
Personality Traits: Dedicated, ResourcefulSoft Skills: Innovation, Leadership
Benefits:- Gym membership- Disability insurance- Visa sponsorship
Working Environment:At Goldman Sachs Group, we strive to cultivate a sense of ownership and responsibility at every level. We value diversity and inclusion, and are committed to creating a supportive and collaborative work environment for all employees.
Deadline to Apply: ********
Equal Opportunity Statement:Goldman Sachs Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.