Client Service Officer, Queensland Health

About Corporate Enterprise SolutionOur focus is to provide solutions and services that support Queensland Health's Enterprise Corporate Applications and supporting payroll transactional processes.
This application suite includes the largest integrated rostering and SAP payroll solution in the public sector and the SAP S/4HANA finance, business and logistics solution and management environment (S/4HANA solution).
Our commitment to our customers is to:· provide a state-wide processing service to Hospital and Health Services and the Department of Health· deliver and enhance workforce management, payroll and S/4HANA solutions· provide services that are accountable and financially responsible· continually review and improve services to meet customer needs.
The role The primary purpose of the role is to contribute to the delivery of customer focussed payroll service to clients of Queensland Health through payroll and related administrative processes and systems.The Client Service Officer in Payroll Transactional Services reports to the Service Coordinator.You will be assessed on your ability to demonstrate the following: Experience in or the ability to rapidly acquire the skills and knowledge to utilise payroll and rostering solutions and maintain rostering and HR master data in an accurate and efficient manner.Demonstrated word processing and data entry skills with a high level of accuracy as well as a working knowledge of payroll and rostering solutions.Well-developed communication skills with demonstrated ability to provide quality customer service to various stakeholders in a large and complex organisation.Proven ability to work within a team environment, follow standard business processes and contribute to process improvements to meet timeframes and ensure team outcomes are achieved.