Administrative Assistants (Administration & Office Support)
Make a difference at one of Australia's leading health care providers Generous salary packaging benefits, ongoing professional development and supportive team environment Our client services officer plays a key role in liaising with staff, clients and their families and ensuring that our services are exceptional and delivered appropriately.
About the role
In this role you will work with our clinical service area, to provide the office/telephone liaison between clients, care employees, case managers and families to ensure that all client care and service requirements/issues are acted on, that all services requests are scheduled via our rostering system, that all actions are communicated to the relevant personnel and that all services are correctly verified when completed. Key Responsibilities
The Client Services Officer will strive to resolve each interaction in the first instance and, in instances where this isn't possible, provide a timely, detailed and consistent handover to the appropriate area of the business. Rostering staff with the appropriate qualifications to the correct clients.
What you bring
Administrative experience in a face to face centre environment Experience in the Home Care/Aged Care sector Previous rostering experience is essential Full Drivers License Ability to manage phone system A friendly, engaging and inclusive phone and email manner A desire to join a team committed to the care of others in a mission based organisation A valid NDIS screening check (or willingness to obtain one) Police Clearance within 6 months (or willingness to obtain one) Exceptional and clear communications skills with the ability to cope with multiple demands of phones, emails and schedules.
We are a leading provider of quality, integrated care that puts our patients, residents and clients at the centre of everything we do. As an equal opportunity employer, we value diversity and are committed to fostering a workplace that is respectful, welcoming and inclusive where people are supported to draw strengths from their identity, culture and community. Why work for Calvary?
At Calvary, our staff matter. NFP salary packaging benefits, discounted health insurance and gym memberships Paid parental leave Professional membership to APNA, paid for by Calvary (Home Care and Aged Care nurses only) Training, development pathways and career opportunities Flexible hours that make sense for you
As we serve the community across Home, Virtual and Residential Aged Care, Retirement Living and Hospitals, one thing sets us apart: Care from the heart. If this sounds like you, apply for a role with Calvary today.
Please note the following:
As part of the application process, you will be required to complete pre-employment checks which may include, but is not limited to reference checks, work rights, criminal history check, NDIS/WWVP checks, and a health evaluation to ensure suitability for the role.
You will be required to provide evidence of immunisation as required for your role e.g., influenza.
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