Client Service Coordinator- Home Care

Details of the offer

Progress with purpose at one of Australia's largest health care providers Get ahead with salary packaging, benefits and professional development in a supportive team environment.
Full time position with an opportunity to upskill and work within a great close network team.
About the roleTo work within a specified service area, to provide the office/telephone liaison between clients, care employees, Case Managers and families to ensure that all client care and service requirements/issues are acted on, that all service requests are scheduled, that all actions are communicated to the relevant personnel and that all services are correctly verified when completed. Supporting the growth of Calvary Home Care business by overseeing the CHSP programme with intake, assessments and reviews of new and current clients.
Your main duties will include:Intake CHSP approved clientsAnnual reviews over the phone and assessments with CHSP clientsWork within KPI and expected time framesRostering and scheduling to ensure compliance with EA requirementsAnswering and triaging phone callsSome travel may be requiredAbout youMust have a willingness to work as a teamInitiative and motivation to learn new skillsHold a current drivers licenseHave previous experience, knowledge with rostering, scheduling, CHSP program funding or Community Home CareFriendly communication skills to answer calls and deal with challenging conversationsWhy work for Calvary?At Calvary, our staff matter. With over 130 years' experience and 18,000 staff and volunteers, we offer an inclusive and welcoming culture where you are valued, drawing on your own strengths, identity and background alongside a team of professionals who care for our patients, residents and clients.
Your benefits:NFP salary packaging benefits, discounted health insurance and gym membershipsPaid parental leaveTraining, development pathways and career opportunitiesFlexible hours that make sense for youAs we serve the community across Home, Virtual and Residential Aged Care, Retirement Living and Hospitals, one thing sets us apart. Care from the heart. If this sounds like you, apply for a role with Calvary today. Please note the following: As part of the application process, you will be required to complete pre-employment checks which may include, but is not limited to reference checks, work rights, criminal history check, NDIS checks, and a health evaluation to ensure suitability for the role.You will be required to provide evidence of immunisation as required for your role.
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Nominal Salary: To be agreed

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