Client Retention And Business Development Manager

Client Retention and Business Development Manager Permanent, fulltime role - Salary + Salary Packaging Join a leading not-for-profit community organisation Brisbane CBD office, on Adelaide St CPL Choice, Passion, Life, part of the CPL Group, is the leading provider of integrated support and advice for people living with a disability in Queensland and Northern New South Wales, and their families.
The newly created Business Development Manager, reporting to the Group General Manager Social Impact and Community Development, will implement business development techniques that attract new participants and support client retention.
Key Responsibilities:  Implement strategies to attract new clients Develop and maintain strategies to retain participants Support high quality service delivery and continuous improvement Build relationships with internal and external stakeholders Keep up to date with NDIS policies and guidelines Identify market trends and areas for growth Monitor and evaluate outcomes to measure effectiveness of strategies Selection Criteria:  Experience with the community services industry (NDIS) Proven experience in business development and relationship management Experience in managing outcomes across a wide geographical area  Proven problem solving, time management and task prioritisation  Excellent verbal and written communication Experience with external stakeholder management with Government and funders Please review the attached position description for a full list of responsibilities and selection criteria.
Benefits: Permanent, full-time role Based in Brisbane CBD, Adelaide St (hybrid model) Salary + Salary Packaging - $15,900 Tax Benefit Dynamic environment with a values based organisation CPL is a non-profit organisation that provides vital support and services to children and adults with disabilities and aged care in Queensland and northern New South Wales.
CPL is part of the CPL Group consisting of CPL, Mylestones, Cootharinga and Access Arts.
We employ approximately 3000 people that share our values.
Client Retention and Business Development To apply, please submit your CV and a cover letter.
Applications close Friday 28th of June.
For a confidential discussion, please contact ****** CPL is committed to providing a workplace that fosters a culture of respect, understanding and inclusion.