Job Description:
As a Client Relations Representative at Fluor, your primary responsibility will be to build and maintain relationships with clients to ensure their needs are met and exceeded. This is a part-time position that allows you to work from home, providing flexibility and convenience.
Responsibilities:
1. Communicate with clients via phone, email, and other electronic means to address their inquiries and concerns.
2. Coordinate with internal teams to ensure timely delivery of services and products to clients.
3. Develop and maintain a good understanding of the company's products and services to effectively communicate with clients.
4. Identify opportunities for upselling and cross-selling to clients to increase revenue.
5. Keep accurate records of client interactions and transactions.
6. Provide feedback to the management team on client needs and preferences.
7. Assist in resolving any client disputes or issues in a timely and professional manner.
Requirements:
1. Passionate about providing excellent customer service.
2. Confidence in dealing with a variety of clients and situations.
3. Strong teamwork and collaboration skills.
4. Effective planning and organization skills.
5. Ability to work independently and meet deadlines.
6. Excellent communication and interpersonal skills.
7. Proficiency in using Microsoft Office suite and other relevant software.
Benefits:
1. Company transportation for client visits if required.
2. Vision insurance coverage.
3. Opportunities for travel to meet with clients and attend industry events.
Working Environment:
We aim to inject a sense of joy and vibrancy into the work environment, even in a remote setting. We encourage collaboration and open communication to foster a positive atmosphere for our team members.
Equal Opportunity Statement:
Fluor is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, or any other characteristic protected by law.
Deadline to Apply: July 15, 2024
Join Fluor as a Client Relations Representative and take the first step towards a rewarding career in client management. Apply now!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.