The Client Technology Officer (CTO) is an IT Solutions Architect and technology/business value evangelist who has overall responsibility for the technology & innovation program on leading Unisys accounts and for assisting the sales and Client Executive and operational teams in delivering the contracted services.
The Client CTO has a deep understanding of the client's key IT and business challenges, focus areas, and business objectives.
To drive a digital workplace innovation thought leadership agenda.
Innovative mindset across Digital workplace, Field Services, Service Desk, Endpoint Technology & Unified Communications.
Work with individual teams and Global Delivery and Capability Leads to identify opportunities, deliver the contracted services and change projects.
Main objective and responsibility of the Client CTO will be to help our customers on that journey.
Is responsible for taking a leadership role in Strategic Business Planning, Service Excellence and Improvement, and Applied Innovation Programs, whilst ensuring improved Governance maturity.
Focus on the overall strategy with the Client and the account leadership team to define and develop the IT strategic roadmap within the scope of services contracted.
RESPONSIBILITIES: Manage, use and maintain IT/technology architecture models and create a client-specific strategy for the area.
As Client CTO, you serve as a trusted advisor to the customer in technology-related matters.
Work in partnership with the client executive and operational teams to identify new opportunities to expand our portfolio of contracted services.
Drive internal offering & capability development to meet client needs.
Provide feedback and input whilst working with our portfolio and capability units.
Identify, evaluate, and recommend Proof of Concepts, Proof of Value, and other solutions that contribute towards building a business case for the customer in respect of new, enhanced, or different technologies that would serve its purposes better.
Prepare and deliver technical presentations and demonstrations.
Innovation & Leadership Drive and coordinate the Applied Innovation and Service Excellence programs.
Be an ambassador for the Unisys Service Lines, educating both the Unisys Account teams and Client personnel on the Unisys future strategy, service roadmaps, and overall solution architecture.
Contribute to the technical dimension of the Account Plan and produce an annual account technology roadmap.
Client Relationship Drive up client satisfaction and identify new opportunities to increase client value.
Technical single point of contact and primary Unisys technical representative.
Work with Client C-suite to ultimately deliver Unisys growth.
Projects & Change Management: Analyze and manage customer requirements, and work with the project/change team to develop project plans and associated documents needed to deliver the solution.
Work with the Change/Project team.
Communicate solution architectural design and service specifics to Client stakeholders.
You will be successful in this role if you have: NV1 Security Clearance is required for this role.
Expertise in IT Service Delivery or Presales related to Digital Workplace Services.
Experience as technical lead for a major technology implementation or technical project/program.
Bachelor's degree in a technology-related field or equivalent experience.
At least 15 years' experience as an IT Technical/Solution Architect, Client Technology Officer, and Innovation leader.
Driven, self-motivated, and distinctive personality who is able to motivate himself and others.
Strong know-how in Digital Workplace and the subcomponents required to deliver a modern digital workplace.
As the role will entail working with multiple clients, regular travel is required.
Must be eligible for Security Check (SC) level security clearance.
Equal Opportunity Statement Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status, or any other category protected by law.
This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.
If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at or alternatively Toll Free: 888-560-1782 (Prompt 4).
US job seekers can find more information about Unisys' EEO commitment here.
About Us Unisys is a global technology solutions company that powers breakthroughs for the world's leading organizations.
We change how people experience technology and help organizations act upon new opportunities through digital workplace; cloud, applications & infrastructure; enterprise computing; and business process solutions.
Notice For U.S.
Applicants: Unisys is an Equal Opportunity Employer – Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
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