ArchiPro is not just another online platform; the people here at ArchiPro are revolutionising an entire industry. We are on a mission to simplify the end-to-end building experience and are looking for a Client (Account) Director to join our team in the Melbourne office.
ArchiPro empowers businesses to grow online and helps millions of people embarking on their building journey find what they love and need, from architects, building designers, interior designers, products and materials in the construction industry. We showcase a wide range of projects, from residential to commercial designs, and provide a resource for anyone looking to build, renovate, or find inspiration for their own projects.
Users can browse through completed project portfolios, find detailed information about the professionals behind the designs, discover the latest trends in architecture and interior design, and find and source interior products and building materials all in one place.
Position Summary Welcome to the Client Director Role at ArchiPro - Our entrepreneurial culture and warm family atmosphere will surround you with a fun and dynamic work environment you will only find at ArchiPro. ArchiPro's Commercial Team is the driving force behind the revenue that fuels our continuous product evolution in the architectural world. Our success is dependent on hiring top Client Directors who work hard, earn well and are obsessed with the idea of having an impact on making the world a better place to live in.
We seek a highly motivated and experienced Client (Account) Director to join our dynamic team. The successful candidate will be responsible for managing and nurturing relationships with a portfolio of 80-100 supplier clients, ensuring their continued engagement and satisfaction with our platform. This role is pivotal in driving the growth and success of our supplier network.
Client Directors at ArchiPro are responsible for driving growth and top-line revenue while upholding the goal of every ArchiPro customer connection — delivering a great customer experience. This work includes strategic account planning, account development, relationship management, and platform and advertising performance management. You'll work with business and technical teams across ArchiPro, including those in Advertising, Marketing, Platform and Product, collaborating to solve client problems and ensure success for ArchiPro and its customers.
Key Responsibilities Develop and maintain strong, long-lasting supplier relationships, acting as the main point of contact and liaison between Archipro and our suppliers.Conduct regular reviews with suppliers to assess their performance, gather feedback, and identify opportunities for improvement and growth.Develop tailored strategies for each supplier to enhance their presence and engagement on our platform, including marketing initiatives, content creation, and promotional activities.Collaborate closely with our sales, marketing, and product teams to ensure supplier offerings are effectively integrated and promoted across Archipro's channels.Monitor and analyze supplier performance metrics, providing regular reports to senior management and offering strategic recommendations.Identify and onboard new suppliers to diversify and strengthen our portfolio, ensuring a comprehensive and competitive offering to our users.Negotiate contracts and agreements with suppliers, ensuring alignment with Archipro's strategic objectives and financial targets.Stay abreast of industry trends, market dynamics, and competitor activities to inform strategic planning and positioning.Benefits / Package Competitive Base Salary10% Uncapped commission on all sales and renewals. Based on portfolio value, the commission is valued at $100,000 annually.Hybrid workingParking and/or travel allowanceSuperannuationLong service 'ArchiVersary' leave - for every year of service, you get an extra leave dayOpportunity to join our ESOPCompany tools of the trade incl. Laptop (your preference Mac or PC) and mobile phone allowanceWe look forward to connecting!
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