CLAIMS SPECIALIST UW - PERSONAL INJURY I PERTH, WA At Allianz, we're proud to be one of the world's leading insurance and asset management brands, with a workforce as diverse as the world around us.
We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we're ready when they need it most.
We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part of an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.
We are seeking a Claims Specialist based in our Perth Office.
You will be responsible for: Assess and manage the injury needs of claimants of various claim profiles and case manage them through soundly based decision making, whilst assessing for reasonable and necessary treatment and rehabilitation requirements to maximise return to work and return to health outcomes for claimants.Maintain high customer service standards and effective relationships with key stakeholders, demonstrating extensive knowledge of business, industry and the full range of our customers, acting as an escalation point for your colleagues when required.Maintain current knowledge of relevant insurance guidelines, legislation and regulations, and court decisions impacting claims functions and policy changes.About you: Experience in the management of bodily injury claims within a Workers Compensation environment.Ability to interpret and analyse complex information, extract meaningful insights along with the application and interpretation of legislation.High attention to detail and technical proficiency with systems, software, databases, reporting and communication tools.Excellent verbal and written communications skills, combined with the ability to balance understanding, empathy and compassion with the best commercial outcome for AAL.What's on offer: Be part of a team that's open minded, supportive and genuinely focussed on customer outcomes.A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.Insurance products, deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme.The opportunity to take part in our Employee Share Purchase Program and own a piece of your employer.At Allianz: At Allianz, we care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities and work statuses are not only welcomed, but valued for the perspectives and talents they bring to work.
Adjustments and support: If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to for a confidential conversation.
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
#J-18808-Ljbffr