$55k-$60k Base + Super + APR + Bonus Incentives ($65k-$75k OTE)!Ongoing training, support, mentorship and opportunity for career development!Carbiz is looking for motivated, empathetic, and organized individuals to join our team as Claims & Recoveries Officers. About Us: Your success is our success! Carbiz offers the best end-to-end accident management service to our customers. We are a fast-growing tech company that distributes accident replacement vehicles to clients across Australia to ensure our customers get back on the road as quickly as possible.
We offer a team-first culture with unlimited opportunity for growth, living by our company values in everything we do:
Love what we do - We are passionate about delivering for our customers, team, and partners every time.Better than yesterday - We grow each day, learning from our experiences.Win with trust - Lead the market by being trusted, reliable and helpful.Collaborative core - Working smarter together.Valuing people - We respect our people, encourage their development, and reward their performance.Perks & Benefits: Perfect opportunity for a University Student or school leaver looking to gain experience and kick start their career.Ongoing training, support, mentorship and opportunity for career development.Collaborative team culture and surrounded by like-minded individuals.Head office located Novated lease options including Flare Benefits program.Monthly office lunches and birthday celebrations.Great workplace culture and team environment.Celebration of major events.Study assist program - that's right - we pay YOU to study!About the Role: Handle both inbound and outbound calls with insurers, customers, and third parties to gather necessary information and negotiate claims.Manage a ledger of credit hire rental invoices, ensuring timely and accurate processing.Negotiate claims and settlements with various insurers and third parties to achieve favorable outcomes.Overseeing a portfolio of claims, ensuring each case is handled efficiently and effectively.Collaborating and communicating effectively with multiple departments to ensure seamless operations and resolution of claims.About You: Previous experience in Sales, Customer Service, Claims/Collections or Automotive Industry is advantageous but not essential as we provide comprehensive training for the right candidate.Excellent verbal and written communication.Tech savvy and strong administrative skills.Embody an enthusiastic and empathetic personality.Thrives in a team-oriented and collaborative work environment.Detail-oriented and self-organised.Apply Now: If you, or anyone you know, are looking for a Claims & Recoveries Officer position within a dynamic and client-centric organisation, click APPLY and our Recruitment Team will be in contact with you!
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