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Claims Officer

Details of the offer

Take the next step. Be part of something bigger at Suncorp.
Manage a diverse portfolio of Professional and Financial Lines (Profin) Claims
Permanent full-time position
Sydney or Brisbane based roles
This role will see you manage a diverse portfolio of Profin Claims to deliver a "Best in Class" claims experience in accordance with policies and procedures ensuring the most cost-effective and timely outcomes are achieved, working alongside a team of highly experienced claims professionals.
What you'll do
Manage a portfolio of professional and financial lines claims from validation to finalisation, in a timely and cost-efficient manner in accordance with the Service Standard requirements
Determine coverage, legal liability and quantum issues
Appoint, instruct and liaise with service providers including solicitors
Maintain realistic and adequate reserves/estimates on all claims to reflect ongoing claims cost, and closely monitor significant estimate fluctuations
Prepare recommendations to the relevant persons in relation to claims processes above approved delegation level
Utilise and collaborate with technical areas (e.g. Senior Claims Officers, Technical Specialist, Internal Legal, Material Litigation) to advance claim strategy
What you'll bring
Previous experience managing a portfolio of professional indemnity and financial lines claims (mandatory)
Tertiary qualifications in law, business or insurance (such as a Diploma in Financial Services General Insurance) would be highly regarded (desired)
What we can offer
A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks paid secondary carer parental leave and unlimited paid emergency response leave;
Discounts and offers on a range of retail favourite stores as well as insurance products;
Give back to our communities with payroll giving, donation matching and paid volunteer leave;
Invest in your brighter future with ongoing study support and career development programs; and
Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.
At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.
If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact ****** for a confidential conversation.
Advertised: 24 Sep 2024 AUS Eastern Standard Time
Applications close: 24 Oct 2024 AUS Eastern Daylight Time

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Nominal Salary: To be agreed

Job Function:

Requirements

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