Primary Details
Time Type: Full time
Worker Type: Employee
Claims Officer - Financial Lines
Sydney location
Hybrid working - 2 days in the office with 1 day being in Parramatta
Permanent full-time position
The opportunity
We have a permanent, full time opportunity for a Claims Officer within our Financial Lines claims team! This role is dedicated to ensuring the proficient handling of Financial Lines insurance claims, with a primary focus on delivering high-quality claims services to our valued stakeholders.
Your new role
Proactively manage a diverse portfolio of financial claims end to end.
Timely determination and documentation of policy coverage, liability, quantum, strategy and reserving in accordance with company policies, industry standards and applicable legislation.
Managing claims using the appropriate external and internal specialists to achieve effective and efficient settlement outcomes.
A continuing improvement focus attitude towards implementation of new work practices and procedures, initiating and facilitating change and innovations.
Ability to enhance and develop your own technical expertise and participate in professional development and training.
Ensuring the delivery of the highest quality customer service and developing strong working relationships with all customers and service providers.
Reporting in accordance with relevant company service standards and manuals.
Collaborating with underwriting colleagues to optimise portfolio performance.
About you
Financial lines or casualty/general liability claims experience is preferred.
Legal background and/or qualifications.
Understanding of relevant industry legislation.
Superior verbal and written communication skills and attention to detail alongside excellent analytical and technical skills.
Pro-active and energetic team player with the highest professional approach to all aspects of claims handling.
Benefits
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:
'Hybrid Working' – a mix of working from home and in the office to enhance your work/life balance.
Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice.
18 weeks' gender-equal flexible leave for all new parents, including paid super.
The ability to maximise retirement savings through voluntary super contributions and company matching.
Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums.
Additional leave and support through QBE's Family Domestic Violence First Responder Network.
Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners.
How to Apply
To submit your application, click "Apply" and follow the step by step process.
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
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