Work for a well-known national insurance builder based in Auburn, NSWTake your customer service & admin skills to the next levelBuild your knowledge of the insurance & construction industriesAbout UsBay Building Services is a market leader when it comes to insurance building in Australia. Operating nationally for 35+ years, we specialise in repairs to domestic and commercial properties damaged through insurable events such as fire, storm, flood, impact, and malicious damage. For further information, please go to www.baybuildinggroup.com.auAbout the RoleThis is an exciting opportunity for a highly motivated and proactive individual to join the NSW Claims Team and kick start or continue your rewarding career in building and/or insurance.Reporting to the Operations Manager | Bay Building Services (NSW), you will be responsible for day-to-day customer service and administration in relation to property insurance claims. You will be in regular contact with clients, internal staff members, and customers to keep them updated regarding their claims, ensuring a seamless claims process.Key ActivitiesProcessing of new allocations into Bay Building systemsProviding administrative support to the NSW estimating teamScheduling of appointments across NSWSubmission of quotes & reports via client portals/systemsAnswering inbound phone calls from insurers, customers, and tradesThe ideal candidate:Will have previous customer service experience in an administrative roleStrong organizational and planning skillsAbility to plan and prioritiseHigh level of computer competencyInsurance and/or building industry experience (desirable)As the insurance building sector is heavily influenced by insurable weather events, overtime is occasionally required during these event times.Flexible hybrid WFH options after probationJB HI-FI DiscountsRegular Trade DiscountsBUPA Health Insurance DiscountsAccess to 24/7 Employee Assistance Program for you and your familyBe part of a values-driven environment with friendly, down-to-earth peopleTo apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please call Maria Petsanis on 0491 780 885 or email ******
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