Claims Administration Assistant

Overview We are looking for Administration Assistants to support our Workers Compensation Claims teams. This role may interest you if you have experience in a customer service based role and ideally, demonstrated administrative/office support skills. If you are studying and/or qualified in areas such as Administration, Business, Allied Heath (or similar disciplines), or are looking to enter/re-enter the workforce this too may be a good opportunity. At GB, we support and encourage internal career progression, whether your goal is to become a claims specialist or a future leader, we want to see you grow and succeed. We offer dedicated learning and career pathways, and provide ongoing training for a variety of roles. How you'll make an impact Supporting our claims teams by completing and sending letters, arranging medical appointments/Independent Medical Assessments, conducting appointment reminders, contacting workers and employers as directed around gathering of information, sending emails and other administrative duties Utilising systems and programs for records keeping, file notes and contacts Ensuring all customers receive the support and guidance they require for injured workers to recover and make a safe and sustainable return to work through the effective support to the claims and premium operations About you Recent work experience within a customer service focused role and a passion to service customers Experience providing administrative support High attention to detail Excellent time management and organisational skills Exceptional communications skills PC literacy and Microsoft Office experience What we can offer you: Collaborative working environment – friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities Attractive remuneration packaging & flexible work arrangements including Work from Home Paid Parental Leave Opportunities for ongoing education and development A dedication to your wellbeing through our peer support program, corporate health insurance discounts and wellness programs Staff benefits including additional purchased leave, volunteer leave days, retail discounts and more! "Thank-You" additional leave days and company-wide celebrations to reward your hard work and dedication!