HDI Global SE - Germany's leading industrial insurer – has been servicing German and European companies in Australia and New Zealand since 1995. HDI Global SE, Australia has since expanded to service Australian and New Zealand Corporate clients from our headquarters in Sydney and our branch offices in Melbourne, Brisbane, Perth and Adelaide.
As an industrial lines insurer, HDI Global SE (HDI) meets the needs of SMEs, industrial companies and corporate customers with insurance solutions that are specifically tailored to their requirements. In addition to HDI's prominent position in the German and broader European market, the company also has operations in more than 175 countries through foreign branch offices, subsidiary and peer companies, and network partners. The company is thus able to offer its customers local policies for their global operations, which ensure that the established service and insurance protection is extended for all covered risks world-wide.
Claims Adjuster x 2 – Accident and Health (A&H) Please note, either of these two roles can be based in Sydney or Melbourne. The Accident and Health claims adjuster is responsible for the registration, assessment, investigation, negotiation, and closure of A&H claims. This in-house role involves interacting with claimants, insurance brokers, underwriters, adjusters/surveyors and various other parties involved in the A&H claims process. You will be working under the supervision and guidance of the A&H claims manager and senior claims adjuster.
Key Responsibilities: Managing and supporting day to day activities of the Accident and Health portfolio, including Travel claims. Triaging and managing new Accident and Health claim notifications. Managing and settling a portfolio of claims from first advice through to settlement. Conveying decisions to the insured broker and explaining the reasoning behind those decisions when necessary. Gathering and analysing claims related documents to support claim closure. Maintaining accurate claims records in the company's database and complying with all relevant regulatory requirements. Working collaboratively with internal teams, such as the broader claims team, underwriters, and risk management. Participating in training schemes as required and showing a commitment to continuous professional development. Minimum Qualifications: Undertaking a tertiary qualification in Business, either at TAFE (Certificate or Diploma level) in Business or ANZIIF (Foundation Certificate in Insurance or above) or Bachelor's degree in Business, Administration, Insurance or a related field. Competency in Excel, Microsoft Word and Outlook. Min 2 years' experience working in claims related to A&H insurance. Good communication (verbal and written) and interpersonal skills. Ability to work effectively both independently and as part of a team. Good organisational and multitasking abilities. This is a great opportunity for a motivated, proactive and professional individual to join our Claims team and meaningfully contribute to the continued growth of our Australian Accident and Health portfolio.
HDI offers a values-based dynamic working environment, a flexible approach to work, and a learning framework to support your continued development. We provide equal opportunity to all qualified individuals and believe that diversity and inclusion are critical to our future.
You will need to already have permanent rights to work in Australia (either citizen or permanent residency).
If you would like to become a member of the HDI team, please click on the apply now button.
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