Check-In/Ramp Baggage Agent

Details of the offer

Aus Flight Handling is a leading provider of Ground Handling and Air Cargo Services, servicing both Capital Cities and Regional Australian Airports.
We strive to operate with the core values of People, Professionalism, and Partnership in all that we undertake. Our management philosophy is simple – "To have a work environment that enables staff to succeed in their position and to be a company that encourages all staff to take responsibility and ownership for their role, therefore helping them to achieve more satisfaction from their job, which will lead to a better working environment for all."
Job Summary We require a 1 Casual Customer Service Officer and 1 Baggage/Ramp Agent (Approx. 20 Hrs Per week but may lead to more for the right person) for our Wagga Wagga NSW Airport Operation. As a Check-in Agent, you will be the first contact for Aus Flight Handling and the Airline you will be representing. Greeting each passenger with a welcoming smile is important. You will check them in, issue a boarding pass, tag their bag, and guide them every step of the way. You will keep them well informed and ensure they are in the right place at the right time. You will need to follow all security, safety, Aus Flight Handling, and airline specific policies and procedures.
As a Ramp/Baggage handler, you will be required to marshal aircraft to the bay, unload baggage and freight, reload baggage and freight, and possibly help clean the aircraft. Ensure all equipment that is used is in safe working order. Follow all Company and Airline Policy and Safety Procedures.
What we will need from you: To be Customer, Team and Safety Focused.To be supportive, respectful, and have a friendly approach.To be able to stay calm under pressure.To be reliable, punctual, and well-groomed.To be very well organized.To have the ability to change, adapt, and be flexible (every day is different).To be committed to learning and personal growth.To be able to physically push a wheelchair and handle passengers' baggage as required.Have a current Driver's Licence.Able to lift 32 KG (Ramp).Equal Employment Opportunity Statement Aus Flight Handling, as an equal opportunity employer, bases its hiring decisions on the business need and the best qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category. Candidates who are offered employment will be subject to a criminal record and other background checks as permitted or required by company policy or applicable law.
Please note: Only permanent residents of Australia or New Zealand, or persons who have the right to work in Australia may apply. All applicants must pass a pre-employment medical and drug and alcohol test. For aviation certification, all applicants must undergo a State and Federal Police and ASIO background check. Reference checks will also be conducted for the successful applicant.
Only successful applicants will be contacted.
Applications close at 5pm, Friday 29th November 2024. No applications will be received after this time.
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Nominal Salary: To be agreed

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