Charlestown Caring Group - Assistant ManagerADSSI Limited has provided home and community services for over 37 years. Spanning across five locations (soon to be six) in the Hunter and the Central Coast, we're a big organisation loaded with career opportunities, ranging from entry-level and traineeships to corporate and executive roles.
Together, our organisation (trading as Adssi In-home Support, Beresfield Community Care, Dungog & District Neighbourcare, Maitland Community Care Services, and from 1 January 2025, Charlestown Caring Group) is an award-winning workplace. We deliver in-home aged and disability care services, including household help, personal care, respite, shopping, allied therapies, nursing, transport, social and community access, home modifications, and maintenance.
Through our programs, we support thousands of Australians to remain living safely and independently in their home and the local community.
About the role An exciting opportunity has arrived for an experienced Full-Time Assistant Manager to join our amazing team at Charlestown Caring Group (CCG). This position is an excellent opportunity to build your knowledge in the NDIS and Aged Care sectors while supporting a motivated team.
This position will work closely with the Hunter – Regional Manager and regularly interact with and support staff, volunteers, site visitors, and brokerage providers, and will also be responsible for:
Overseeing the day-to-day operations at the CCG siteSmooth rostering and delivery of client servicesMonitoring and responding to client feedback and incidentsMaintaining a safe working environment and escalating issues and concerns in line with ADSSI policies and proceduresIdentifying and rolling out process efficiencies and quality initiatives relevant to scope of roleMaintaining and coordinating relevant site repairs and maintenance and coordinating site utilisation and workspaceWorking closely with the Hunter – Regional Manager to deliver growth across all programsIn addition to the above, this role will also have significant involvement in assisting and supporting strategic integration of activities across Hunter sites and ADSSI more broadly, contributing to ADSSI's change agenda in response to industry reform and quality improvements to meet program and industry standards.
About you Candidates must have a Diploma in Management or Other relevant tertiary qualifications with experience in a similar role.
Together with:
Demonstrated experience in leading a work group and providing support and mentoring to staff to deliver high-quality servicesAbility to apply project management methodology, appropriate to the role along with effective critical thinking techniques, to set priorities and meet deadlines while maintaining high levels of confidentialityDemonstrated experience in process design and leading change implementationUnderstanding of relevant disability, aged, and community care sector legislation, standards, and guidelinesPrevious experience working with people who live with disability and older peopleCurrent NSW Driver LicenceA strong work ethic, integrity, and stakeholder focusPlease note that the successful candidate must provide a NDIS Worker Check and Working with Children Check.
Why work with ADSSI? ADSSI has been awarded with the 2023 X-Ref Best Workplace Award.Eligible for $15,900 not-for-profit salary packaging plus a $2,600 meal entertainment card annually – saving you thousands.Continuous learning and development opportunities to build a personalised career pathway.A uniform, laptop, and mobile phone are provided.Employees are also provided access to hybrid/flexible working conditions, an Employee Assistance Program (EAP), and a paid ADSSI day each year.We support diversity and inclusion in all our workplaces. Applications are encouraged from Aboriginal & Torres Strait Islander people, people with a multicultural background, people who live with disability, or members of the LGBTIQ community.
How to apply Apply through SEEK by clicking on the "Apply" button.
We are situated on Darkinjung, Wonnarua, Awabakal, and Gringai lands and acknowledge the Traditional Custodians of this land. We pay our respects to the Elders, past, present, and future, and recognise their continuing connection and contribution to this land.
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