Channel Pre-Sales Solution Engineer (MSP)Sydney or Melbourne, AustraliaAbout AvePoint:Securing the Future. AvePoint is a global leader in data management and data governance, and over 21,000 customers worldwide rely on our solutions to modernize the digital workplace across Microsoft, Google, Salesforce and other collaboration environments. AvePoint's global channel partner program includes over 3,500 managed service providers, value added resellers and systems integrators, with our solutions available in more than 100 cloud marketplaces. To learn more, visit www.avepoint.com.At AvePoint, we are committed to investing in our people: we believe agility, passion and teamwork sets us up to do our best work and fosters a culture where you feel empowered to take initiative, learn from others and craft your career with the intention to unleash the power of you!About the position:Your role as a Channel Solution Engineer, focusing on our MSP / Distribution segment that primarily services our SMB market, is to partner with our MSP partner development & distribution development team as AvePoint's key technical lead throughout the lifecycle of the solutioning process.Through your partnership, you will work in a consultative role to assist in the successful closing of deals by listening to our partners, understanding their customers' problems and positioning innovative solutions using AvePoint products.You're tasked with serving as a key technical resource through the sales cycle with our partners in our MSP practice. That means you'll need to become an authority in the features and benefits of our software solutions to educate partners, gain consensus, and demonstrate value solving their customers' migration, M365 data management and data protection concerns.What your day to day will look like:Presenting and demonstrating AvePoint's products and solutions relevant to partner and customer objectives.Successfully facilitating solution discovery, solution overview, and technical deep dive sessions with partners.Communicating with current and prospective partners, assisting and guiding them through their evaluation and selection process.Sharing information with the partner and technical teams about our products and the market.Acting as a partner and customer advocate and liaison to the AvePoint product management and development teams.Helping the partner team identify and understand partner business objectives to best align AvePoint technology.Establishing relationships with key partner business and technical advocates that have the power to drive long-term AvePoint solution adoption within their company and for their customers.Developing customer's buying vision for how AvePoint can help them reduce costs and increase business agility.Supporting AvePoint teams with their field activities.Ownership of technical sale opportunity closure.What you will bring to our team:Relevant work experience in a similar role from within a MSP, a distributor or ISV.Understanding of M365 architecture, components, and configuration.Experience in delivery and/or pre-sales of Microsoft 365 solutions.Confident and enthusiastic presentation skills.Good business and technical communication skills – can lead conversations to align technical value to a customer's business needs.Ability to think strategically using technical knowledge coupled with a sales mentality.Ability to maintain excellent relationships with channel partners and colleagues.Benefits we offer:Competitive market-based compensation.Career progression and internal mobility opportunities across our global footprint in North America, EMEA, and APAC.Work-life balance through hybrid working model of 3 days a week in office.Generous PTO allowance including specific AvePoint Holidays (Birthday Day, Family Day, Holiday Half Day, Community Outreach Half Day!).Private Health Insurance.Mobile Phone Plan Reimbursement.Tuition Reimbursement.Dedication Awards.Employee Referral Program....and much more!AvePoint is proud to employ talent from many different backgrounds, experiences, and identities. We believe that diversity and inclusion drives our success and is at the core of how we hire, communicate, and collaborate to deliver value and excellence. We are committed to fostering an environment where people can bring their whole selves to work and feel a sense of belonging, and we continue to work toward creating a workforce that represents the diversity of our customers and communities.
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