Description:At Green Leaves Early Learning Centres, we take pride in building innovative and sustainable learning environments in our state-of-the-art, purpose-built centres. Our Wendouree centre is looking for a Centre Administrator to oversee enrolments and manage compliance within the service.About The RoleWelcome children and families with a friendly and professional demeanour whilst maintaining confidentiality.Conduct visitor tours, and assist with children enrolments and new team orientations.Utilise our Salesforce and Qikkids systems to manage parents' accounts and monitor ongoing payments with follow-up as required.Prioritise tasks, focusing on managing phone, email, and walk-in queries with relevant information as per company procedure.Liaise with external suppliers/contractors and report back to the Centre Director with quotes/expenditure requests for submission (as per company procedure).Perform general administrative tasks in an accurate, reliable, and honest manner.Available to work Monday to Friday.Skills and qualifications required:High proficiency in the QikKids software system is desirable.Working knowledge of CCSS (Child Care Subsidy System) Guidelines.Excellent computer skills with knowledge in the Microsoft Suite.Highly organised with proven experience juggling a wide range of demands and priorities to produce work of high quality and consistently meet deadlines.Exceptional interpersonal skills and customer service skills - both written and verbal with the ability to handle difficult conversations.Current Working with Children's Check.Current Anaphylaxis, Asthma, CPR and First Aid Certificates or willingness to obtain one.Current Child Protection Training or willingness to obtain one.Happy to participate in a full police check (paid for by us).Benefits:Competitive above Award wages.Generous staff discount.Access to internal training guides and videos.Health and Wellness program.Uniforms provided.24/7 access to a large online library of learning and development.Fully supported by our centralised Customer Care team via phone and email.If you are excited by the opportunity to join Green Leaves Wendouree, then please apply now!
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