Administrative Assistants (Administration & Office Support)
Full time
Join CGH as a Client Support Officer: Coordinate Care and Support Clients to Live Independently in the Wellington Shire (Permanent Full-time) About Central Gippsland Health
Central Gippsland Health (CGH) is a sub-regional health service and the major provider of health and aged care services in the Wellington Shire. CGH is located in the City of Sale which is 215 km east of Melbourne. The City of Sale is an ideal access point for the magnificent Gippsland Lakes, 90 Mile Beach and the Victorian Alps.
CGH provides acute care as part of an integrated service delivery model across Wellington Shire and beyond. The service provides beds across three campuses (Sale, Maffra and Heyfield). Acute services include a full-time emergency department, critical care unit, neonatal critical care unit, three operating theatres, day procedure unit, oncology and dialysis services in addition to general medical and services and sub-acute services including rehabilitation.
CGH is also a leading teaching hospital, affiliated with Monash University's School of Rural Health and provides placements and clinical experience for students.
About Department
Home Support services occur in a range of settings including the client's home, CGH centres and in the community. The client group includes older Australians and people with a range of disabilities. Services are provided for Commonwealth Home Support Program (CHSP), Home Care Package (HCP), Post-Acute Care (PAC), National Disability Insurance Scheme (NDIS), Home and Community Care Program for Younger People (HACC PYP) and Brokerage services.
About the Role
The Client Support Officer (CSO) role within CGH aims to ensure clients are assigned community care workers to support them to remain living independently at home within the Wellington Shire region. This role involves setting up new services for clients, rostering of community care workers to clients and providing regular customer service to clients and community care workers.
Duties
Allocate community care workers to clients who have been assessed as requiring support services in their home. Provide excellent client service by meeting client preferences and needs for care worker allocation as appropriate and identified in their assessments/care plans for services. Ensure effective allocation of care workers to clients taking into consideration travel times, staff breaks etc in line with care workers. Ensure all client information obtained is accurately entered into CGH databases and client records in a timely manner. Qualifications, Skills and Experience
Certificate III qualifications in community health or administration related discipline. Previous experience working within the health and/or community sector. Application
Please attach your resume and cover letter to your application. All appointments are made subject to the candidate providing a current satisfactory National Police Certificate and obtaining a Working with Children Check.
At CGH we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive. We value inclusion and diversity and encourage applicants from culturally and linguistically diverse backgrounds.
Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be found.
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