About Us Serco has a dedicated team of over 600 people supporting operations at Fiona Stanley Hospital and works in close partnership with the hospital leadership, WA Health, clinicians, and staff to deliver essential non-clinical facilities management, ICT and HR managed services.Our specialist team designs, manages and optimises the integrated services and are critical to the ongoing delivery of clinical services in Western Australia's largest and most digitally enabled public healthcare facility.About the role The Vehicle and Traffic Management Service ((VTMS) ensures that traffic flow and parking equipment is managed at Fiona Stanley Hospital (FSH), as part of our vision to create Australia's leading Healthcare Environment.We maintain a highly visible presence, engage with individuals, parking systems and respond rapidly and professionally to incidents.The Parking Officer at Fiona Stanley Hospital is primarily responsible for issuing parking infringements, car park equipment maintenance, responding to parking related incidents, and the replenishment of parking machines.About you As the parking officer you will pride yourself on your ability to demonstrate sound customer service and problem-solving skills.Your exceptional time management skills will ensure you respond quickly to altering situations and display a systematic approach to your daily tasks.You are a respectful and professional person who demonstrates exceptional moral values in everything you do.To be successful in this role you will have: • The highest levels of personal integrity and ethical behaviour.• Sound organisation and time management skills.• Ability to work independently and as part of a multidisciplinary team.• Excellent communication and conflict resolution skills with internal and external stakeholders.• Enjoys working outdoors and willing to work in all types of weather.• Sound computer literacy skills.• Able to troubleshoot and solve problems • Experience working within a Health Care Environment (desirable) • Experience utilising hand-held devices, preferably PDA's (desirable) You do not need to match every listed expectation to apply for this position.If you like the look of the role, we'd love to hear from you.This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment, which includes a Federal police check as an essential selection component for this role.Serco requires employees in this role to be fully vaccinated against COVID-19 to ensure the safety and wellbeing of our people.Please consider this requirement when submitting your application.About us – Serco & proud At Serco, not only is the nature of the work we do important, but everyone has a vital role to play from caring for vulnerable people to managing complex public services.We are a team of 50,000+ globally and 14,000+ in Asia Pacific responsible for delivering essential public services in areas including defence, justice, immigration, healthcare, facilities management & citizen services.To learn more please visit www.serco.com/aspac Why Join Us • You'd be joining a company that delivers essential public services (in partnership with governments) that impact a better future for communities, & those in our care • You'll get to have an impact on how we doings: Enjoy being part of a driven team with a collaborative culture that values decision-makers & action.• We Invest in you: Accelerate your career through our learning & development opportunities – think skills based training, defined career pathways & fantastic internal mobility opportunities across the group!If you are inspired to make a positive different and would like to be considered for this opportunity, please apply now.Please be advised that all prospective applicants are required to submit an application and participate in our formal recruitment process.Serco's values of Trust, Care, Innovation and Pride underpin everything we do.We are curious, creative and collaborative.Our people matter and make a difference every day.We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.By joining Serco you will have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.
