Pay Rate - $33.96 + super
Casual employment
Located in Modbury
Are you a people person with a passion for helping others? Do you thrive on delivering exceptional customer service?
We are looking for a dynamic Library Customer Experience Officer(s), to be a welcoming face and a first point of contact to help customers navigate our vast free resources. If this sounds like you – and you are available a minimum of three days a week, across all 7 days, then come join us!
About the position
The City of Tea Tree Gully Library is a large community hub providing an innovative library service to more than 1,000 visitors a day. Library staff provide a community-focused service, embracing diversity and offering support through a collaborative team, with services available seven days a week.
Key Responsibilities:
Deliver outstanding library customer experience where people feel welcomed, heard and supported
Handling enquiries, memberships and transactions with professionalism and patience, empathy and support for problem solving
Maintain a welcoming, organised space for customers of all ages
Assist customers to find books, navigate resources and access a variety of technology
What you will bring:
Demonstrated experience in providing exceptional customer service
Experience in working in a team environment and with limited supervision
Basic technology skills with a willingness to help others
Experience working in a Public Library and an understanding of the Onecard network
Successful applicants require a Department of Human Services (DHS) Working with Children Check prior to commencing
Why work for Randstad?
Join Randstad's community of contractors for customer service roles across various Government departments. Working as a contractor with Randstad comes with many benefits.
We offer three pay runs per week ensuring you are always paid within the week.
Access to My Randstad portal for easy payslip access
Exclusive access to roles before we go to market
Discounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts Cinemas and many more
Access to our employee assistance program services, including counseling services.
Our team is genuine in the support they offer, whether it be helping you to secure the right work opportunity, supporting your development or supporting you while you are contracting for us.
Ready to make a difference? Click APPLY and submit your resume and cover letter. For confidential enquiries please contact ******. Applications close 5pm 12th October. We can't wait to meet you!
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
skills
Customer service, Library officer, Librarian, books, local council
qualifications
nil
education
Secondary School/High School
