Would you like to work with some of the most experienced and passionate event professionals in Australia? At the Gold Coast Convention and Exhibition Centre (GCCEC), we are committed to providing an excellent experience for every person who visits our venue. Join Australia's best business event venue and become part of our world-class team that creates memorable entertainment experiences as it brings some of Australia's most exciting events to life. Job Description In this role, you will support the Leadership team in ensuring successful food and beverage service in events, conferences and banquets. With a commitment to providing a high calibre of service you will possess natural leadership abilities and be able to motivate employees within this fast-paced environment.
About the role: Responsibilities will include:
Attending to planning duties in the lead up to events such as attending event meetings, liaising with the Assistant Floor Managers in charge about event requirements and reading the event resume to ensure a complete understanding and knowledge of the event. Ensuring all room sets, bars and back of house areas are completed within timeframes ready for service. Supervising team members and ensuring the delivery of exceptional customer service Hands on service during the events as required. Assisting in the training and development of team members Conducting event briefings prior to service with team members. About you: The ideal candidate for this role will possess:
Solid leadership experience in a hospitality or function environment, preferably from a 5-star establishment Proven communication, leadership, time management and organisational skills The natural ability to create a positive experience for our guests and a fun and energetic work environment for our teams. A strong commitment and desire to providing consistent excellent guest service. Proactive problem solving and decision-making skills. Excellent presentation and style Enthusiasm, energy and a "can do" attitude. The ability to work a variety of shifts including early mornings, late nights, and weekends. A current QLD RSA Statement of Attainment is essential. Working experience with Microsoft Office suite. Full time hours may be available during high event demand periods!
We need our successful candidates to 'hit the ground running' so if you have previous supervisory experience in a food and beverage service industry, apply now!
WHY WORK WITH US? "It's not what we do, it's how we do it"! The Gold Coast Convention & Exhibition Centre prides itself on our unique values of Community, Initiative, Respect, Teamwork and Welcoming. Plus, we offer the following benefits:
Free undercovering parking in the heart of Broadbeach Discounted onsite team member café. Free fully laundered uniforms. Discounted food and beverage and accommodation at the Star Entertainment Group properties Access to health & wellbeing programs Ongoing training and development opportunities. Employee assistance programs for you and the family. Reward & recognition program Applications for this role will be accepted until 30 June 2024 To apply, please upload your cover letter and resume.
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