Your Role at St John of God Mt Lawley Hospital As Casual Admissions Officer, you will provide a highly professional standard of customer service to all hospital clientele and caregivers in the provision of admitting patients according to Admission Department work instructions.
The Position Facilitate all aspects of the patient's pre-admission episode: Collation of all appropriate paperwork.
Enter all relevant patient and booking data on the computer in an accurate and concise manner.
Seek information for the completion of the Patient Fee Estimate.
Produce all patient labels and compiles admission documents verifying accurate and completeness of all documentation Process patient's payment face to face or via phone Prioritise and coordinate workload to facilitate the processing of acute admissions with shorter notice periods.
Ensure appropriate documentation is allocated to the relevant operational area in a timely manner.
Operate the switchboard and paging system.
Facilitate all aspects of the patients admission to the hospital including the following: Ensure the processing and signing off of patient documentation; Enter all relevant admission data on the computer in an efficient, accurate and concise manner.
Facilitate all aspects of booking cancellations.
You will participate as a valued team member, communicate effectively with all customers and patients using the appropriate channels and participate in, contribute to and implement quality improvement and risk management into all aspects of service.
To succeed you will have the ability to work in a fast paced, dynamic administration environment, prioritise workloads, possess a high level of attention to detail and accuracy and well-developed interpersonal and communication skills, both oral and written.
Above all, people will be at the core of everything you do committing to and supporting our Mission and Values.
We can offer you Hourly rate: $32.46 - $35.04 per hour + 11.5 % superannuation Casual position available Generous salary packaging options Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as: Novated leasing work related expenses self-education and additional superannuation A welcoming & supportive culture A healthy work-life balance through flexible work options, additional purchased leave & well-being programs Option to purchase up to two weeks of additional annual leave Discounts on St John of God Hospital & Medical Services Access to a range of lifestyle, health & wellbeing rewards & discounts Employee support through our dedicated Employee Assistance Program (EAP) Flexible work options On-site parking Dynamic role in multidisciplinary team All applicants are asked to submit a covering letter (of no more than two (2) pages) demonstrating how you meet the above position requirements For enquiries, please contact Naomi Miskiewicz, Manager Admissions Services, on (08) 9370 9222 Closing date 1 December 2024 St John of God Health Care embraces diversity and strongly encourages applications from Aboriginal and Torres Strait Islander peoples and people with disabilities.
We are committed to providing a safe environment for all children and vulnerable people in our care and proactively take measures to protect children/vulnerable people from abuse.