Join Our Team as a Case Manager! This opportunity offers you the chance to positively impact the wellbeing of our residents and create lasting change. Your empathy, expertise, and dedication will be cherished and acknowledged within our community-focused organisation.
Competitive salary & Car allowance - depending on experience / qualifications
Hybrid role – Monday to Friday - working from home & the villages
The Position As a Case Manager (Non-Clinical), you will serve as a crucial bridge between our residents and the necessary services they require. Your enthusiasm to make a meaningful impact on the lives of the residents in our Adelaide Retirement communities will be your driving force. The Case Manager will provide advice about care and support services to residents and their families, facilitating access to these services, and overseeing the management of home care packages. We're seeking an individual skilled in building strong relationships with key stakeholders and adept at implementing innovative problem-solving strategies.
Reporting to the Care Manager, your main duties will include:
Skilfully managing a case load, utilising a comprehensive approach to coordinate cases and services Effectively addressing and resolving customer concerns Providing oversight for clients receiving care Offering guidance and direction to frontline staff We're on the lookout for someone with: Demonstrated experience in Case Management/Care Coordination Certificate III in Aged Care, Disability, Individual Support (desirable) National Police Check (or willing to obtain) First Aid & CPR Certificate (or willing to obtain) Prepared to undertake a pre-employment medical assessment Licence and Reliable Transport (required) Our benefits The wellbeing of all RetireAustralia team members is our priority and we regularly run initiatives such as safety training, wellness challenges, mental health awareness programs and a free annual flu vaccination program. We have a dedicated learning and development team, who have received industry recognition for their training and development programs which assist team members to achieve their personal and professional development goals while working at RetireAustralia. RetireAustralia offers a free and confidential Employee Assistance Program to all employees and their family members to assist with work-related and personal issues. Who we are RetireAustralia is a leading private owner, operator and developer of retirement villages with a focus on creating thriving communities where older Australians live the life they choose in their own homes.
Across our villages in New South Wales, Queensland and South Australia we are revolutionising retirement living through our continuum of care model and range of accommodation options that integrate independent living with home care services and on-site higher acuity care facilities. We are also building the future of retirement living, expanding several existing communities and developing new purpose-built communities in areas with high demand for quality senior living.
With customers at the centre, a wonderful culture and an ambitious growth strategy in a sector experiencing rapid expansion and diversification, RetireAustralia is an employer of choice for individuals who want to make their mark.
To take the next step in your career click 'APPLY NOW' to complete our online application. Applications will be considered as they are received, and interviews will be arranged accordingly.