Case Coordinator NISS. Full Time Max-Term 12mths - Milton / SpringwoodJob no: 504246
Employment type: Full Time
Location: Brisbane
Categories: Immigration Support Services
About the Organisation Every day, Life Without Barriers provides support and care to children and young people, as we work collaboratively with families, carers, and communities, to ensure they have the environment they deserve to grow. With a focus on ensuring safety and respect, this is an opportunity to make a positive and meaningful difference in these young lives and help pave a brighter future.
Life Without Barriers is a leading social purpose, not for profit organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers. We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.
About the Service Our National Immigration Support Service (NISS) provides a broad range of support to people seeking asylum and refugees who are living in the Australian community.
Within this stable and agile team, you can play a vital part in enhancing the lives of refugees and asylum seekers in Australia. If you, like us, value inclusivity and respect, this could be the best career move you ever make to truly make a difference.
About the Role Due to the expansion of our services, nationally, we are seeking further Case Coordinators. The purpose of the Case Coordinator- NISS is to provide responsive and tailored case coordination services to clients to support them to meet identified goals and address their barriers and vulnerabilities to achieve independence. This role is an intake position; your primary responsibility will be to conduct assessments, gather information, and guide clients through the application procedures to ensure they receive the support they need.
This position is being offered as full-time, 12mths max-term position based at our Milton or Springwood office with flexibility to work from home and office.
Responsibilities Proactively work with clients towards supporting meaningful engagement.Assist clients to progress towards their own personal development goals.Develop and implement high quality Case Plans which respond to the individual or families changing needs and identified goals.Assist clients through referrals to identified support services. Ensure that we meet all expectations of our funding body including meeting all key performance indicators and adhere to all policies and procedures.Provide high quality service delivery which will enable clients to connect meaningfully to the community and achieve their goals.Plan with the individual to create program and personal goals.Conduct comprehensive client assessments to determine eligibility.Assist clients throughout the application process to ensure completeness.Offer information about existing social services and community resources.Advocate for clients and meticulously document interactions.Coordinate referrals to supplementary support services as required.Skills & Experience Tertiary qualification in Human Services or related discipline (Diploma level and above).Strong case coordination experience in the Human Services sector including conducting needs assessments, developing, and implementing care plans to assist clients with their independent living capacity and to support clients to remain eligible for a program of support when required.Demonstrated ability to support individuals, families and/or groups from a strengths-based and culturally appropriate perspective.Well-developed written and verbal communication skills.Demonstrated skills to undertake comprehensive, high-quality assessments (assessment of financial, health, housing, social, vocational, and educational status).Ability to manage clients with complex physical and mental health concerns.Maintain a clear understanding of client's required supports and the treatment plans.Ability to build a strong rapport with a diverse range of clients from CALD backgrounds.Strong and effective stakeholder management experience.Demonstrated understanding of current casework practice for refugee, asylum seeker and CALD clients.Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check (where relevant to the role). How to Express your Interest Please note: To be considered for and appointed to a position at Life Without Barriers, you must be fully vaccinated against COVID-19 or hold a valid medical exemption certificate. You will be required to provide evidence of your vaccination status during the recruitment process. Send us your resume and covering letter in one document, click 'Apply' and follow the prompts. For any enquiries including persons with disability that require adjustments, contact ****** Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date; and as such the closing date is subject to change without notice. Applications will close at midnight Thursday 14th November 2024.
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