Hi there, thanks for stopping by. We're glad to have gotten your attention, but we'll be thrilled when you apply.
We're on the hunt for a new member of our team. We're eager to find someone who is passionate about what they do, and is excited for a new journey with our fantastic firm.
About Carbon.
We're not your average professional services firm. Carbon launched in 2014 with the goal to shake up the industry and change the level of service that small and medium business owners received. We combine all the core business services in one place (from accounting to bookkeeping to finance to insurance and everything in between), bringing together some of the best experts in the industry so our clients can focus on doing more of what they love.
What it means to be a Carbonite.
Our Carbonites are our best asset, and we've grown from a small team of 13 people in a single office in Perth to over 300 Carbonites nationwide, with offices in multiple states. A key element in our plan of world domination is having the best people possible to help us along the way. This is where you come in.
As our next Carbonite, you'll be joining a team at multiple levels. You'll be part of a team in your office, working with other talented people such as yourself. You'll also be joining our national ranks, meaning you can easily tap into a knowledge base for a tricky question or to bounce ideas off of for the next team activity.
Empowering our Carbonites is a big part of our mission and vision, so we focus on helping our Carbonites learn and grow, developing their careers in the direction that they want to go in.
Job Description About the role.
We are looking for a Team Administrator who can focus on delivering outstanding client service, timely completion of work and efficiency in operations. This is an all-rounder admin role, supporting our small team at Carbon Toowoomba. There will be some time spent on Reception, answering the phone and greeting clients, as well as providing support to our team of Accountants.
This role is based full-time in our Toowoomba office.
The ideal candidate will have experience working within a tax practice and understand the flow of accounting work, the need to follow up clients, manage deadlines and the importance of database integrity and overall practice management.
Your daily activities will include (but aren't limited to):
Facilitate the onboarding process for new clients, including obtaining ethical clearance from previous accountants. Finalise proposals, engagement letters, and advisory documents. Coordinate the tax return lodgement programme, including internal reporting and submission of tax returns to the ATO. Prepare and establish new client jobs for annual compliance tasks. Compile client tax packages, including financial statements and tax returns. Communicate with clients to obtain signed documents. Manage client inquiries and communications. Schedule client appointments and meetings. Maintain accurate client files and records. Follow up with clients regarding outstanding information or payments. Assist with billing and invoicing processes. Ensure compliance with regulatory requirements and deadlines. Provide administrative support to the tax team. You'll be perfect for the role if:
You love a bit of team banter and activities. You want to be part of the coolest firm in Australia. You're keen to join a company that encourages you to define your own career path. Desired Skills and Experience We're looking for someone with:
2-4 years experience in a similar admin role. A love for all things admin and organisation. Positive and proactive mindset. Capacity to manage workflow priorities and perform effectively under pressure. Able to work autonomously while also collaborating effectively within the wider team. Proficient in Microsoft Office and other software applications. Demonstrate exceptional communication and interpersonal skills, fostering relationships internally and externally. Maintain strict confidentiality and meticulous attention to detail. Knowledge of Xero, Xero Practice Manager, SuiteFiles, Practice Ignition and ATO Lodgement portals would be an advantage. Ready to apply?
Great, we'd love to hear from you. Keep in mind that the desired skills and experience we listed above are all important components to this role, but that doesn't mean you need to tick every box to apply! We're dedicated to building a diverse, inclusive and exciting team, so even if your past experience doesn't perfectly align with everything listed but you're passionate about this role and joining our firm, apply anyway.
At Carbon, we know we're at our best when we look out for one another; prioritise respect, fairness, development and wellbeing; foster an inclusive culture and embrace diversity in all forms. All qualified applicants will receive consideration for employment regardless of their background, experience, identity, ability or thinking style, and if you need assistance or an accommodation during the application process for accessibility reasons this is available upon request.
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