Television Licence Field Officer Television Licence Field Officer Apply remote type Field Based locations Dudley time type Full time posted on Posted Yesterday job requisition id 10106868 As a Television Licence Field Officer, you will visit customers currently without a TV licence at addresses throughout the Dudley area helping them firstly understand and comply with the legislation behind the TV licence, explaining how they can obtain one, and enabling them to find a payment plan that works for them.
Salary: £30,000 annual salary.
Benefits: Company car which includes personal use, or a £3,700 annual car allowance paid monthly.
Mileage allowance (paid in line with published HMRC rates) from and to your home address each day.
Working hours: 36.5-hour week on a flexible shift pattern, with a potential for a four-day working week.
Location: Home-based, visiting people in communities across your region, ideally living in the DY postcode areas.
Core Responsibilities: Conduct door-to-door visits to properties where no TV licence is registered.
Listen to customer reasoning for not having a licence and make an informed decision on next steps.
Accurately record visit details and complete daily timesheets via the handheld device.
Explain and sell the benefits of all licence payment schemes.
Take and accurately record payment details.
Attend court when required to give evidence in prosecution cases.
Carry out work and attend meetings as directed by the Visiting Manager.
Take Records of Interview under caution.
What you'll need to bring: Full UK Driving Licence.
Physically mobile, as you'll be visiting multiple locations daily.
Strong interpersonal and communication skills with an excellent standard of both verbal and written English.
Similar previous experience is not essential; we welcome candidates from diverse backgrounds.
What's in it for you? Competitive salary of £30,000.
Company car or £3,700 annual car allowance paid monthly.
23 days' holiday (rising to 28) with the opportunity to buy extra leave.
Paid day out of the office for volunteering.
Company matched pension, life assurance, and other benefits.
Access to up to £500 of your salary before payday each month.
Training: You'll receive four weeks of engaging virtual classroom training and one-to-one training in your working location with experienced trainers.
What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you.
We're an equal opportunity and Disability Confident employer, committed to providing an inclusive recruitment process and working environment.
If you need assistance with the application process, please contact us.
Location: Dudley, United Kingdom Time Type: Full time Contract Type: Permanent #J-18808-Ljbffr