Applications closing on 06 January 2025, 12:00 PMFull time, ongoingBand 4, $65,512 pa + SuperClosing date: 12pm on Monday 6 January 2025Mount Alexander Shire is known for its local food and wine, for a vibrant arts community and breathtaking natural surrounds.Perfectly located in Central Victoria, around 30 minutes from Bendigo by car or rail, and with Melbourne only 90 minutes away, you'll enjoy a balanced lifestyle with great services, schools and homes in townships like Castlemaine and Maldon.The roleOur tight-knit team operates with a solutions-focused, client-first approach to service delivery.This is a fast-paced and dynamic role, acting as the conduit between clients and Direct Care Workers, and is crucial to our service provision success.Key responsibilities include:Providing flexible and responsive scheduling of support services to meet clients' needsTimely communication with clients, families and staff regarding service changesAdministration of client and staff rosters, with consideration to consistency, efficiency and fairness, whilst maintaining Direct Care Worker minimum contracted hoursUndertake other administrative tasks as directed by your supervisorTo be successful in this role you will have:Strong organisational and time management skills, and able to prioritise tasks and meet deadlines, demonstrating a focus on client satisfactionExcellent communication and interpersonal skills, with the ability to build positive relationships with internal/external customersPrevious experience in a high-volume rostering/scheduling roleAttention to detail, with exceptional administration and accurate data entry skillsAble to demonstrate a calm, empathetic and professional customer focusPrevious experience in an aged care, disability or healthcare environment is highly desirableUnderstanding of the Aged Care Quality Standards and Aged Care sector reformsBenefits:Annual salary increasesFlexible working arrangements, including options for part time work and rostered days offWellbeing initiatives and a free Employee Assistance Program (EAP)Generous leave provisions, including purchased leave options and paid parental leaveCross-skilling and professional development opportunitiesIf you have any questions or would like to discuss the role, please contact Rosalie Rogers, Manager Community Wellbeing, on (03) 5471 1773Application requirements:A cover letter, telling us why you are the best person for the positionA copy of your current resumeResponses to the Key Selection Criteria listed in the position descriptionAdditional informationMount Alexander Shire Council is committed to providing a safe, inclusive, and respectful workplace. We are an equal opportunity employer and are committed to child safety with zero tolerance for child abuse. We value a diverse workforce and encourage applicants from all cultures, sexual orientations, gender identities and backgrounds.Applicants can expect that the recruitment process will include interviewing, reference checks and criminal history checks. Some positions will also be required to provide a Working with Children Check, and medical assessments including drug and alcohol testing may be undertaken.For more information on the recruitment process, please download the Candidate information document from our website.#J-18808-Ljbffr