Department of Justice
Office of the Ombudsman and Health Complaints Commissioner
Corporate Administration
Applications must be submitted by Sunday 18 August, 2024 11:55 PM
Sunday 18 August, 2024 11:55 PM AEST
Award/Classification: Tasmanian State Service Award - General Stream Band 7
$125,536.00 to $132,125.00 per annum
Employment type: Permanent, full-time
Region: South
Location: Hobart
This position contributes significantly to the efficient, effective and ethical operation of the Office of the Ombudsman and Health Complaints Commissioner by assisting the Ombudsman with strategic and day to day financial management and planning of the Office as well as ensuring the Office has effective complaint management and administrative systems and providing leadership, guidance and support in managing the human resources of the Office.
We encourage applications from Indigenous Australians, people living with disability, people from diverse cultural and linguistic backgrounds, mature age workers and LGBTIQA+ people.
The Office of the Ombudsman and Health Complaints Commissioner supports reasonable adjustment requests in any stage of the assessment process to remove barriers and facilitate full participation in all aspects of employment for applicants with disability. If you have individual requirements that need to be accommodated in order to participate in an interview or recruitment activity, please inform the contact listed at the end of this vacancy.
We are a diverse and inclusive workplace and understand the importance of flexible working arrangements. Talk to us about how this could work for you.
Hours per fortnight73.50 hours per fortnight- flexible options available.
DutiesOversee the Office's business practices with regard to Financial, Records Management, Personnel and Information Technology.Provide leadership and direction to administrative and support staff.Oversee and contribute to the preparation of the Office's annual budget submission and monitor expenditure against the approved budget in accordance with government budget management processes. Exercise financial delegations, prepare reports and make recommendations on the financial control of the Office.Audit all operational expenditure on a regular basis, and provide financial reports to the Ombudsman and Health Complaints Commissioner and the Management Team.Assist in the development, negotiation and implementation of the Office's strategic plan and associated strategic initiatives.Maintain, development and upgrade the Office's complaint management system as well as manage associated internal and external stakeholder relationships.Provide high level and strategic support to the Ombudsman, the Deputy Ombudsman and the jurisdictional Principal Officers in the management of human resource issues.Prepare office wide human resource plans and, in accordance with approved plans, initiate recruitment activity, oversee performance planning and review, and implement and monitor the staff development and training program for staff. Ensure the Office is WHS compliant.Initiate, develop, review, co-ordinate and maintain a manual of operational and administrative procedures.Assist the Ombudsman and Health Complaints Commissioner in the fulfilment of their responsibilities under the:Ombudsman Act 1978Health Complaints Act 1995Energy Ombudsman Act 1998Right to Information Act 2009Custodial Inspector Act 2016Public Interest Disclosures Act 2002Personal Information Protection Act 2004and other statutes and policies as may be required. Pre-employment Checks The Head of State Service has determined that the person nominated for this vacancy is to satisfy a pre-employment check before taking up the appointment, promotion or transfer.
The following checks are to be conducted:
•Arson and fire setting
•Violent crimes and crimes against the person
•Sex-related offences
•Drug and alcohol related offences
•Crimes involving dishonesty
•Crimes involving deception
•Making false declarations
•Malicious damage and destruction to property
•Serious traffic offences
•Crimes against public order or relating to the Administration of Law and Justice
•Crimes against Executive or the Legislative Power
•Crimes involving Conspiracy
2.Disciplinary action in previous employment.
Current Drivers LicenceCurrent Tasmanian Working with Vulnerable People Registration (Registration Status - Employment)Relevant tertiary qualificationsDownload the Statement of Duties and any Associated DocumentsTo apply, please provide a Short Form Application which is a 1-2 page covering letter outlining your experience, skills and knowledge as they relate to the Statement of Duties, and a copy of your current Resumé/CV.
Please note that we do not require a separate statement addressing the selection criteria.
Please apply online by clicking the 'ApplyNow' button.
Refer to the 'Information for Applicants (DOJ)' document for further information. Please note, attachments must be in Microsoft Word or PDF format.
If you are unable to submit your application online, please contact the Department of Justice Recruitment Team on (03) 6165 3445.
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