If you want to make a difference by having a positive impact on peoples' lives, then a career with Independence Australia Group may be for you. About us
Independence Australia Group is a social enterprise that provides choice for people with a disability or other personal need, enabling them to regain and retain their independence within an inclusive community.
As a social enterprise, we redistribute the surplus funds generated through the sale of over 12,000 healthcare products, mobility aids, and equipment into programs that support people living with a disability.
We are one of Victoria's largest NDIS providers of specialist disability in-home and community supports, offering a unique combination of core supports and consumables to NDIS participants.
To read more about us, visit independenceaustralia.com.au
About the role
As the Business Development Manager for Supported Independent Living (SIL), you will play a critical role in acquiring new customers, focusing on building referrals and expanding business in both existing and new segments of the NDIS marketplace.
You will foster strong relationships with referring organisations, deliver personalised service solutions, and contribute to the strategic growth of our service offerings in the in-home and SIL sectors.
Key Responsibilities: Generate and convert leads through sales and marketing initiatives.Build and maintain strong local community and referral networks.Manage the initial assessment, intake, and onboarding processes for new participants.Provide advice and information to potential clients, careers, parents, and families.Foster positive working relationships with external stakeholders.Prepare monthly reports for the General Manager.
Maintain clear and accurate records.Drive business development and recruitment initiatives.Identify and secure new SIL homes/properties for participants.Supervise support staff and services, ensuring positive support for participants.Maintain and build relationships with existing participants, Support Coordinators, Plan Managers, and Allied Health Professionals.Manage the SIL Participant onboarding process.Support participants, families, and carers in understanding and accessing our services and policies.Act as the 'face' of the business, building brand awareness.Network across the disability and community care sector.Attend Expos, Forums, Open days, and Networking events to promote our support services.Qualifications & Experience: A strong sales background with experience in face-to-face solutions, ideally in the disability, aged care, pharmaceutical, FMCG, B2C, or B2B sectors.Proven success in meeting and exceeding sales targets and KPIs.Experience in the community services or health sector, with a good understanding of Home Care/Personal Care delivery models.Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders.Prefer candidates who have recently completed current Solution-Based Sales training, Sales Management, Key Account Management, Online Marketing training, or relevant leadership programs.Knowledge of Individual Support Programs in Disability or TAC/Compensable Insurance is advantageous, but not essential.About you: Strong emotional intelligence and the ability to understand and respond to diverse customer needs.Extensive knowledge of the NDIS and disability sector service delivery will be an added advantage.Strong relationship-building skills and experience in a similar role.Relevant qualifications in disability, social work, or a related field.Current national police check, working with children check, and NDIS workers clearance.Passionate about making a difference in the lives of our clients.A proactive, results-driven attitude with a high degree of initiative.Strong leadership skills, with the ability to lead a team and drive business success.A professional and ethical approach to all customer and organisational interactions.Why work with us
As a valued member of our team, you have access to a range of benefits and perks to ensure you thrive at Independence Australia Group, including:
Attractive remuneration package of base annual salary - $115,000 -$125000 +MV allowance - $18500 +Super + Bonus.Access salary packaging benefits to increase your take home pay by reducing your taxable income.Access employee discounts on thousands of personal and healthcare products, mobility aids, and equipment from our social enterprise store.Advance your career with opportunities for training and professional development including paid training time for all on-the-job learning and paid study leave for approved courses.We pay your Superannuation fortnightly to help grow your super balance faster.Work with Purpose
Are you looking for a rewarding career that makes a positive impact on people's lives?
Join the Independence Australia Group team to help thousands of Australians living with disability and personal need lead fulfilling and independent lives.
Be part of a team that values equity, empathy, respect and quality underpinned by our four guiding principles:
Customer Centric: Ensuring that customers have choice and control is paramount in our decision making.Valued People: Encouraging and rewarding innovation and excellence, recognition, and feedback.One Organisation: Sharing a common purpose supported by positive contributions, clear responsibilities, and accountability.Strive for Excellence: We value and reward innovative thinking, proactivity, resourcefulness, and responsiveness.For a rewarding career where you can make a real difference and positive impact on peoples' lives, APPLY NOW. Commitment to Diversity
Independence Australia Group is an equal opportunity employer and believe our people should reflect the diverse communities we operate in.
We encourage applications from people with a disability, CALD, LGBTQIA+ and Aboriginal and Torres Strait Islander peoples to apply.
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