Take the next step. Be part of something bigger at Suncorp.Flexible working conditions at our Sydney officeThe Business Development Manager (BDM) is responsible for establishing and maintaining strong commercial relationships with a dedicated panel of Vero brokers. Working closely with underwriters, claims, and credit teams, the BDM ensures customer-focused service and efficient issue resolution. This role includes setting joint objectives with brokers and executing related activities across various settings, all aimed at driving GWP retention, profitable growth, and broker satisfaction.What you'll doBuild and maintain strong commercial relationships with broker panel offices, gaining an in-depth understanding of their business structure, needs, and objectivesCollaborate with internal teams (underwriters, claims, credit control, Sales Manager) to provide seamless, customer-focused service and solutions, resolving issues and driving business growthDevelop and monitor broker office business plans, setting SMART objectives to achieve retention, growth, and satisfactionCoordinate and manage activities to maximize outcomes, remove bottlenecks, and address potential issuesFacilitate meetings, deliver training, and present Vero's value propositions, product features, and target marketsIdentify and qualify new business opportunities, gather market intelligence, and participate in initiatives to improve Vero's competitive advantageWhat you'll bringANZIIF Certificate or Diploma in Financial Services is desired; Tier 1 and 2 Insurance Broking Operations are highly regardedSuccessful insurance experience is highly desirable, while sales and broking experience are also valuedStrong commercial understanding of the general insurance market and products is highly desirableProven ability to build and maintain collaborative commercial relationships and networksEffective communication skills, including the ability to deliver presentations, facilitate meetings, write business proposals, and negotiate to achieve outcomesDemonstrated ability to develop and implement business plans with SMART objectivesStrong analytical skills to identify opportunities and trends, and problem-solving abilities that consider multiple perspectivesWhat we can offerA range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks paid secondary carer parental leave and unlimited paid emergency response leaveDiscounts and offers on a range of retail favourite stores as well as insurance productsGive back to our communities with payroll giving, donation matching and paid volunteer leaveInvest in your brighter future with ongoing study support and career development programsPrioritise your work/life balance with our robust employee assistance program and dedicated employee councilAt Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.
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