About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —
www.tollgroup.com
Business Development Manager
This is a permanent position based at our Mascot offices.
Join our dynamic team at Global Forwarding, a leader in the logistics and freight forwarding industry. We are seeking a motivated Business Development Executive to drive growth and expand our market presence. This role offers an exciting opportunity to leverage our global network and contribute to our continued success.
Some of your duties could include:
Achieve national and state gross profit budgets by driving incremental sales.
Increase gross profit and volumes to enhance economies of scale and service reliability.
Represent TGF with integrity, adhering to our values and ethical standards.
Provide accurate and timely information to client services, operations, and sales support to streamline processes.
Ensure high reliability and consistency in service delivery, aiming for a seamless customer experience.
Collaborate with Toll's global network to boost gross profit and volume in key trade lanes.
Partner with local service providers to optimize process efficiencies.
Identify target clients based on strategic criteria such as annual turnover, industry segment, key trade lanes, and growth potential.
Offer market feedback and competitor pricing insights to the Pricing Manager to maintain competitive pricing strategies.
Qualifications
To be successful in this role, you will need:
Previous experience in the Freight Forwarding industry is essential.
Proven track record in customer retention and growth strategies.
Ability to collaborate effectively with customers to implement supply chain solutions.
Strong business acumen and a focus on commercial outcomes to enhance team profitability.
In-depth knowledge of global forwarding operations, markets, competitors, carriers, and services.
Effective task prioritization and time management skills, particularly under pressure.
Comprehensive understanding of freight, customs procedures, geography, and trade lanes.
Detailed knowledge of trade practices in major trading partners such as China, Australia, or the USA.
Enthusiasm for achieving challenging goals and targets.
What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don't meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you're interested in this role but your past experience doesn't align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.
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