Opportunity The Business Development and Account Manager – Wholesale (BDAM) is tasked with developing commercial relationships with generalist wholesale; specialist wholesale; retail; closed-user groups and Online Travel Agencies that are able to connect and transact with Infinity Holidays' Supplier API.In addition, the management of connected and wholesale accounts.BDAM's grow business by identifying client needs and delivering the business' product solutions.BDAM's increase the exposure of content within their distribution networks, understanding how and why decisions are made to preference one product or provider over another.You will facilitate roll out of the Supplier API.You will use agreed incentives to scale our business within their assigned client base.BDAM's represent the company and all its product lines via telephone sales calls and strategic client face-to-face meetings in their designated territories; participate in trade events and conduct on-line system training via video calls and webinars.Ultimately, you will increase the company's revenue and profit, maximise the company's exposure and service all accounts within your sales territory.This role can be based in Brisbane, Sydney or Melbourne.Key Activities: Grow TTV within the managed account baseExceed the yearly revenue goals set for their client baseIdentify the key stakeholders, decision makers and influencers in their client base and promote the brand's contentApply agreed appropriate commercial incentives to maximise revenue and profit growthSchedule and implement periodic on-line agency training seminarsRepresent the company at trade shows and other industry-related eventsDevelop and maintain excellent working relationships across the regional management and account management teamsGather market intelligence and maintain active membership in the travel industry communityParticipate in strategic account planning, periodic reporting and customer relationship managementManage and communicate all customer service and product issues in a timely manner for prompt follow up and actionAdhere to and submit all monthly expenses based on budgets and reporting guidelinesReport all sales activity and outcomes in SalesforceAttend company-mandated in and out of country meetings, conferences, educational trips and training sessionsManage distribution of promotional material – EDM's and ad hoc promotional offers to optimise sales conversionImplement agreed strategic commercial agreementsImplement sales call cycle as agreed with Director of Sales Knowledge, Skills & Experience, Qualifications: Strong experience in Sales and account relationship managementMinimum 5 years' experience in a sales or administrative role in a travel-related retail or wholesale environmentIntermediate knowledge of travel reservation/booking systemsExpert knowledge of travel supply API and process flowsExcellent written and verbal communication skillsHigh degree of interpersonal skills and ability to interact at a high levelDynamic, outgoing personality, self-motivated, resourceful, highly independent, innovative, creative with a high degree of customer service and results orientedData driven - very comfortable at interpreting data and using portfolio reporting to retain and grow businessStrong skills in Microsoft Office (Word, Excel, PowerPoint, Outlook)Advanced/Intermediate Salesforce experience preferredMust possess superior organisational, communication, and negotiation/sales skills What you'll enjoy: ???Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry -?Flight Centre Travel Group Australia is proud to be a certified?Great Place To Work® Australia New Zealand Development:?Individualised Learning & Development pathway options Exclusive Staff Discounts:?Accessible via our employee-only portal with 350+ of Australia's leading retailers,?health and wellness discounts, financial planning advice, employee share plan and more Travel Discounts:?Including family and friends - flights, hotels, tours, cruises, travel insurance and more Flexibility: Monday to Friday week,?business hours with flexible/hybrid options Brightness of Future:?Career opportunities in a network of brands and businesses across the?globe -?we promote from within Corporate Health Discounts:?Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym and End of Trip facilities Mental Health:?Support and Employee Assistance Program for staff and family Social:?Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Lisbon, Portugal in 2024) ?Giving Back:?Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave Sustainability:?The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment About Infinity Holidays: is Flight Centre Travel Group's external agent-facing wholesale business with over 40 years' experience.We leverage the buying power of Flight Centre Travel Group, making it easier than ever for external travel agents to book world-leading travel product in a one-stop-shop.#LI-CM1Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies.Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.
