Business Analyst (TravelBox Core) - South Bank, QLDJob no: 522888Brand: Product and TechnologyWork type: Full timeLocation: QueenslandCategories: Information & TechnologyAt Flight Centre Travel Group (FCTG), our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something amazing - travel!As the Business Analyst in our Global Supply Technology team, you will be experienced in analysing and identifying business needs and improvements to assist with driving efficiencies across internal processes and improving technology platforms and products. You'll be knowledgeable in business process improvement, software development life cycle methodologies, and experience in creating commercial business cases to understand the ROI of opportunities.If you'd like to be responsible for gathering requirements, documenting processes, design and architecture, and you have strong analytical and problem-solving skills, please apply!This role is located in our Global Head office in South Bank, the lively cultural hub of Brisbane.Day to day:Gather and document business requirements and translate them into functional specificationsDevelop use cases and process flows to support the development of software solutionsConduct stakeholder interviews to understand business needs and pain pointsCollaborate with stakeholders to ensure that project objectives are aligned with business goalsFacilitate communication between business and technical teamsCreate business cases and cost-benefit analyses to support business opportunitiesParticipate in user acceptance testing and ensure that solutions meet business requirementsDevelop and maintain system documentation and training materialsYou'll be perfect for the role if you have:2+ years professional experience in a business analyst roleTravel booking System, Travelbox experienceExperience using Atlassian tool suite (JIRA and Confluence)Strong understanding of the travel or retail industryBackground knowledge in areas such as requirements gathering process, design and architectureAnalytical skills and problem-solving skillsKnowledge in business process re-engineering and improvementGood quality documentation skills, both technical and non-technicalStrong business acumen and critical thinking skillsWhat you'll enjoy:Tick destinations off your bucket list with our discounts on travel and accommodation.Employee Share Scheme through Equate Plus.Access to in-house financial and health services, and internal 24/7 gym.Receive ongoing training and professional development through the Flight Centre Landing.Preference for internal progression through Brightness of Future.Global career opportunities in a network of brands and businesses.Proud Corporate Social Responsibility platform through the Flight Centre Foundation, and Brighter Futures programs.Various social events to promote networking and celebration.Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity. We encourage you to come as you are; to foster inclusivity and collaboration.Applications close: 01 Nov 2024 E. Australia Standard Time
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