Location: (including hybrid): Melbourne, Australia (2-3 days in our WeWork Office)Kaluza wants to power a world where net-zero is within everyone's reach, by building the platform that will accelerate a sustainable, affordable and resilient energy transition. It's a huge challenge, but often the toughest problems are the most rewarding to solve.Since launching in 2019, Kaluza's technology has been empowering some of the biggest energy suppliers to better serve millions of customers.From revolutionising billing to smart electric vehicle charging, our real-time cloud platforms transform supplier operations, reducing cost to serve and boosting engagement. And most importantly, they enable suppliers' customers to drive decarbonisation with smart, low carbon technologies.Kaluza is currently in an exciting growth phase, undergoing the next phase of our international expansion in Melbourne to further reinforce our capabilities as a globally distributed energy platform.We're in the early days of building our team and so in-office presence to us is important - working really closely with our clients to forge a strong working relationship. Our team currently works from our office in Melbourne CBD (Spencer St) 2-3 days per week.Our goal is to build a self-sufficient and empowered team here on the ground in Australia. We're well on our way, but until we get there we still have some reliance on our UK team. Being comfortable working flexibly for a portion of your working week to cover time zones is required.Where in the world of Kaluza will I be working?You'll be joining Kaluza's Product community. We are a team of people relentlessly focused on helping our clients realise maximum value with Kaluza's technology and services.What will I be doing?The Business Analyst (BA) is in a client-facing role; they are the translator of our clients' business needs to the teams configuring our platform. They can straddle the operational and product domains, seamlessly transitioning between these or working across them as required to understand the full picture. We want our platform to solve our clients' problems, to provide them with amazing success stories, and to help them evolve their businesses. To do that, we need to understand what matters to them and how our platform can play a major part in this ambition.Business Analysts at Kaluza are amazing problem-solvers; they take the highly complex and make it straightforward and understandable; they work within and between engineering teams to ensure cohesive and holistic development.Responsibilities include:Eliciting and documenting client requirements and bringing these together into coherent artifacts that can be disseminated and passed to product teamsProcess mapping and engineering, with particular focus on elements of processes and journeys that are specific to the clientBeing the authoritative source of information within Kaluza for the how the clients' business processes operateDocumenting industry processes and mapping interaction points with the Kaluza platformFacilitating requirements gathering workshops; bringing together Kaluza's product and engineering people with the clientWorking in partnership with the programme manager and client success manager to ensure that platform requirements are delivered to the right quality and solve our clients' problemsIs this the job for me?Ideally you'll have/be:Experience working as an analyst in a technology business crossing operational and product domainsAdept at defining and shaping requirements across multiple product teamsSkilled at translating business needs into technical requirements enabling engineering teams to develop solutions iterativelyPassionate about working with stakeholders across Kaluza and its clients to ensure high levels of engagement and knowledge sharingComfortable with process analysis and design, particularly where processes span multiple teamsGreat at data analysis yielding insight to inform strategic decision makingProficient at producing visuals to meet the needs of the audience (i.e. high-level conceptual visuals, low-level detailed visuals and everything in between)Kaluza ValuesHere at Kaluza we have five core values that guide us as a business:We're on a mission, We build together, We're inclusive, We get it done, We communicate with purpose.Our values are not words on a wall — they are at the heart of our culture. They are how we make decisions and how we treat each other. They are concrete and clear, and reflect what we as people, and as a business, really care about.Kaluza's vision is to power a world where net-zero is within everyone's reach. Would you be interested in joining us to help achieve this?From us you'll get:Progressive leave policiesDedicated personal learning and home office budgetsFlexible working — we trust you to work in a way that suits your lifestyleDefault Superannuation Fund26 days annual leaveKaluza Share SchemeWe'll then build out our benefits and progressive policies over time to ensure your Total Reward package is highly competitive, and that you're well looked after.We want the best peopleWe're keen to meet people from all walks of life — our view is that the more inclusive we are, the better our work will be. We want to build teams which represent a variety of experiences, perspectives and skills, and we recognise talent on the basis of merit and potential.We understand some people may not apply for jobs unless they tick every box. But if you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure, we'd still love to hear from you.
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