Business/Systems Analysts (Information & Communication Technology) Full time Attractive REM, Salary Packaging & Novated Leases! Harvey Norman's Information Technology Department's core focus is to deliver innovative IT solutions by delivering crucial projects to achieve the strategic goals of the business.
About the role Reporting to the Business Analyst Manager and based on-site at Homebush West, you will collaborate with internal business stakeholders and the IT team to develop business cases that align with company standards and secure senior stakeholder endorsement.
You will also contribute to key project deliverables within the project delivery framework, including business cases, solution concept designs, and training documentation.
Responsibilities include: Delivering comprehensive business requirements and analysis, as well as planning and managing the user acceptance testing stage of projects.
Modelling current and future processes, and documenting business requirements, including functional and non-functional requirements.
Managing and supporting business user acceptance testing activities, including documenting business test scenarios.
Developing and maintaining effective stakeholder relationships to drive high levels of customer satisfaction.
Contributing to continuous improvement in business analysis methodology, including processes, tools, and templates.
Guiding the development of necessary documentation to assist team members in understanding business outcomes.
Contributing to the development of transition materials to transfer business and system knowledge to the production support team.
Providing process and functional knowledge to support pilot-period activities, such as end-user support.
About you You will bring extensive experience as a Business Analyst in Retail, Wholesale, or Consumer Packaged Goods (CPG), with a proven track record of successfully delivering medium to large complex IT projects.
Your strengths include analytical thinking and problem-solving, enabling you to lead workshops to facilitate discussions and provide analysis for your proposed projects.
Additionally, you will excel at identifying needs and opportunities for improvement.
You will also have: Experience in writing business and project documentation to support the implementation of technology solutions.
Excellent written and verbal communication, with the ability to effectively communicate with internal business stakeholders and external vendors.
Knowledge of project management lifecycles and product implementation methodologies (waterfall, agile, hybrid).
Proficient in asking the right questions of stakeholders to understand the underlying reasons behind processes.
Strong ability to manage multiple initiatives simultaneously and prioritize competing deadlines.
Expertise in the management and execution of end-to-end user acceptance testing (UAT).
Ability to partner effectively with the business to ensure outcomes align with business needs and objectives.
Tertiary qualifications in IT, Business or Engineering.
This opportunity will provide: Access to Udemy, an online training platform with over 5,500 courses.
A competitive salary + opportunities for salary packaging & novated leasing.
Career progression and development.
Experience working with an Iconic Australian Retailer with global success in NZ, Asia and Europe.
A supportive team environment that celebrates diversity and promotes job flexibility and a healthy work and family life balance.
Opportunities to make discounted purchases on a great range of products and services.
Have we got your interest? Apply now to be considered to join our dedicated team.
Please note that only people with the right to work in Australia should apply for this position.
Recruitment Agencies– thank you for thinking of us, however we do endeavour to fill our opportunities through direct channels wherever possible.
If we find that we do need agency assistance, we'll be in touch.
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