Business Analyst

Business/Systems Analysts (Information & Communication Technology) We are hiring for an e-commerce specialist business analyst in a Transformation program of an e-commerce platform.
In this role, you will be tasked with analysing key business processes, metrics, and enhancement requests from our business and map to the new platform, technology, and its performance.
You will conduct requirement gathering sessions with Business users and write user stories.
As an e-commerce business analyst, you should be adept at Agile processes, conducting workshops, writing user stories, and have a good understanding of various e-commerce technologies and how to leverage them to provide the best features for our customers to drive sales.
Roles and Responsibilities: Conduct requirement gathering workshops with Business.Map the current and future processes of various business units.Translate all requirements and designs into user stories in JIRA.Perform gap analysis and needs assessment, suggesting the best features to Business.Identify and resolve problems related to performance and search engine optimization.Work with the offshore team to provide requirements handover and get user story estimates.Requirements: Minimum 3+ years of experience as a Business Analyst, preferably in the e-commerce space.Good understanding of Agile processes.Tool knowledge: Commerce tools or any e-commerce platform (SAP Hybris, Salesforce, etc.
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