You are an inspiring leader We value career progression Together we can help drive sustainable business growth for our clients See yourself in our team The CommBank Small Business Banking team have a passion for helping Australian small businesses succeed. The team seeks to understand the business and personal goals of business owners and use their expertise and specialist teams to provide tailored financial solutions.
Small Business Banking is part of CBA Business Banking and provides in-branch face-to-face and remote support to Small Businesses across Australia. In Small Business Banking, we cultivate strong connections with our communities and customers by building deep connections, having a compelling proposition, and exceptional execution.
This is an excellent opportunity for individuals who are keen to take a step in the direction of leadership roles in their career.
Do work that matters Taking a key leadership role and using your ability to coach and develop others, you will lead a team of Analysts as well as being responsible for actively driving the uplift of overall capability across the VIC business.
Your role will specifically involve: Work collaboratively with peers, business partners, and stakeholders to build strong and effective relationships. Drive a customer-centric culture by ensuring your team provides responsive, professional, and quality service that meets the needs of our people and clients. Focus on ensuring that frontline staff have the necessary capability to consistently deliver exceptional service. Proactively identify and assess risk within the business. Role-model a productivity mindset, and maintain a continuous improvement focus. Ensure strong risk acumen, and drive a culture of accountability and excellence across your team. Facilitate ongoing development of your team to continually build on credit, risk, technical, and leadership capabilities. What are we looking for? We are looking for a Team Manager with demonstrable ability to engage, lead, and guide a team. You will support your team to help them achieve their goals and drive a culture of accountability in the team. In order to be successful, you will have:
Strong organizational skills, with a demonstrated ability to achieve deadlines and priorities effectively. Proven ability to build strong and effective relationships and to work collaboratively with business partners and stakeholders. Ability to think analytically to develop insights and make decisions. Extensive knowledge of bank and financial services products and services and strong commercial acumen and risk knowledge. A continuous improvement mindset and a creative approach to problem-solving. Strong customer focus and a real passion for delivering exceptional customer service. Possess high levels of motivation, drive, and strong success orientation. Whilst experience at a leadership level is highly regarded, consideration will also be given to applicants where leadership is in their career development plan and they can demonstrate a track record of high performance. If this sounds like you, please apply now!
#J-18808-Ljbffr