About the Role An exhilarating opportunity awaits as a Business Analyst within BOQ Group.As a Business Analyst, you'll play a pivotal role in transforming business challenges into customer-centric solutions.You'll partner with stakeholders to pinpoint problems and define the business and customer outcomes they need.By assessing the current state and envisioning the future state, you'll uncover the gaps and end-to-end business requirements essential for success.You'll explore various options, enabling the business to select the optimal solution.Join us in adhering to BOQ's rigorous guidelines for analysing, eliciting, and documenting requirements.Step into a role where your insights and expertise will drive impactful change and innovation!About you As the ideal candidate, you will possess extensive knowledge and understanding of financial crime systems and technologies, coupled with exposure to various project management and system development methodologies.You will be well-versed in business process improvement methodology, with experience in process modeling and business writing.You will have prior experience as a Business Analyst, specifically within the Cards and Payments industry, alongside a strong understanding of Mastercard and Visa schemes.Familiarity with ISO, ISO, and AS message protocols, as well as experience with payment systems and payment hubs, clearing and settlement processes, is crucial.Ideally, you will also have expertise in DE, NPP, Digital Wallets, and SWIFT payments, along with knowledge of FinSims and other scheme simulators.If this sounds like you, we look forward to hearing from you!About Us BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking.That's creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.BOQ Group's inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day.We embrace difference and believe that our workforce should reflect the customers and communities that we serve.Since , BOQ Group is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).In , we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.Our Benefits • Flexible working arrangements• Discounted financial products• Salary sacrificing options• Paid parental leave with no minimum• Purchase annual leave• Discounted private health insurance plan• Employee Assistance Program (EAP)• Access to employee network groups focused on First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers and accessibility• BOQ Group is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index
