Our client, a large QLD Government Department, is seeking to engage an experienced Business Analyst to assist in the delivery of a Correspondence Management Project.Role DetailsThe Business Analyst will work with the existing Business Analyst to review and build upon existing current state information, develop 'as is' and 'to be' (once the solution is known) business process maps to an agreed framework, and become a subject matter expert to inform the transition to the new ECM solution through effective engagement with business representatives, project team members, and implementation partners.In addition, the role will contribute to change management activities led by Change Management specialists, end user testing, data migration activities and other project artefacts.The role encompasses proactive engagement and communication with the business representatives; project and program team members including Directors, Managers, Business Analysts, Architects, Test Analysts, Change and Communication Analysts and implementation partners.The Business Analyst must demonstrate the ability to be flexible and adaptable within a high pressure and changing environment and effectively manage multiple priorities.Key ResponsibilitiesThe role will undertake Business Analysis activities and have the following outcomes/accountabilities:Generic accountabilities:Provide leadership and hands on business analysis skills to ensure the successful delivery of the assigned project deliverables.Successfully complete business analyst artefacts to the agreed project standard and to schedule.Consult, liaise and participate with clients, stakeholders and end users in relation to all aspects of the assigned project deliverables.Manage the resolution of business-related issues, including the researching of policy, procedures, assessment of impacts, development of options and providing recommendations to project stakeholders.Research, analyse and provide advice to the project including conducting system analysis.Other duties as required.CMP specific accountabilities:Obtain input from and provide assistance to business areas for the current to future mapping including drafting process maps and use cases.Define with the business and Information Technology Branch technical teams any necessary use cases to support ECM solution evaluations, proof of concepts, pilots and complete gap analysis against results.Provide input and assist the supplier/s in designing and delivering the new ECM solution to requirements.Provide support to business areas as part of the ECM solution deployment.Mandatory Requirements:5-10+ years demonstrated experience working on enterprise level ICT projects in a similar capacity in a large, complex, government organisation.Previous experience contributing to Information Management projects with a focus on high value, quality features and requirements.Ability to be flexible and adaptable within a high pressure and changing environment and effectively manage multiple priorities.Negotiation skills with business and technical groups and demonstrated ability to build consensus among many stakeholders.Demonstrated attention to detail with strong presentation, verbal and written communication skills.Demonstrated analytical, conceptual and problem-solving skills.Demonstrated proven ability to work in a team environment developing effective working relationships with team members.Previous experience in implementing and/or the migration of correspondence content in a large, complex environment.Demonstrated skills in Visio (BPMN) and Excel.Further details: 8 Hours/day - 40 Hour working week.The successful candidate will be required to complete a Criminal History Check.To be considered for this position, please submit your application using the appropriate link, ensuring a Microsoft Word version of your CV is attached.Alternatively, please contact Jacqui Deller at ******, quoting reference number 238536.
