Who we are looking for
As an Operation Manager, the ability to be strategic and positively influence others is a necessity to achieve success. We are looking for an individual that strives for ongoing efficiency and is not afraid to participate in both internal and external departmental projects.
Why this role is important to us
State Street Transfer Agency is a specialist team that provides our large client base with registry services, processing daily transactions received from investors, distributions, and completing Anti Money Laundering (AML) and Know Your Client (KYC) checks on investors to ensure full adherence to all applicable laws and regulations.
We have an exciting opportunity for an experienced transfer agency/registry professional experienced in Managed Investment Trust in the Australian market. Knowledge of quoted managed funds and ETFs is desirable. You will be responsible for the effective management of staff, management and point of escalations of clients as well as the execution of departmental strategy. There is a level of accountability in this role for results in the areas of employee, strategy, cost, and expansion of the business.
What you will be responsible for
Ability to drive operational efficiencies and strive for best in class Facilitate staff training & development, including conducting effective performance reviews Management of client relationships, both from strategic and BAU escalations Management of deliverables, ensuring all operational registry and reporting deliverables are met within the agreed SLA Ability to manage third party vendors (as required) What we value
Strong understanding of Transfer Agency operations in the Australian market Knowledge of fund accounting operational concepts Knowledge of corporate actions Working knowledge/experience in HiTrust Proven capability to manage a high performing team Strong liaison skills, both internal and external across all levels Strong understanding of AML/FATCA/CRS rules as well as RG97 Knowledge of the quoted funds and ETF registry operations (highly regarded) Knowledge of investor services (highly regarded) About State Street
What we do. State Street is one of the largest custodian banks, asset managers, and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading, and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance, and savings plans among other perks. You'll have access to a flexible Work Program to help you match your needs. Our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences, and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity, and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs, and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
Discover more at StateStreet.com/careers
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