DESCRIPTION
We are looking for a dynamic, organized self-starter to join our AIGC, Devices & Services and Global Amazon Entertainment (ADG) Asia Pacific, Japan, and Greater China (APJC) and Europe, Middle East and Africa (EMEA) (together known as International) Talent Acquisition (TA) team as a Business Operations Manager. The individual will report to the International TA Senior Manager Recruitment Ops, Recruiting based in Sydney.
Business Operation Managers (BizOps) are responsible for managing the rhythm of the business for the TA org and are strategic business partners for TA Directors, Senior Recruitment Managers, and Recruitment Managers. This will include supporting operational planning cycles, business reviews, OLR reviews, tracking KPI performance, highlighting gaps to goals, and holding the team accountable for path to green activities. This is a 12 Month FTC role.
Key job responsibilities:
Own Rhythm of the Business reporting including TA Weekly and Monthly Business Reviews, reviewing data trends to identify any globally material changes and working with TA Recruiting Managers to provide context and commentary. As part of business reporting cycle holding International TA accountable for following through on action plans and achieving goals. Managing and tracking adherence and progress toward achieving TA leadership level initiatives and goals. This is achieved by navigating complex data, processes, and regional nuances to help provide updates to TA Leadership that help course correct. Coordinate with global BizOps to respond to business review and reporting asks. Liaise with International TA to collate responses for global BizOps and TA. The ideal candidate:
Is independent, creative, self-driven with the ability to work in a highly ambiguous environment with minimal guidance, and demonstrates good judgment. Is customer-obsessed (i.e., thinks about the needs of TA team, employees, and the business) and works backwards from these needs. Possesses strong aptitude to solve problems using data and anecdotes. Is able to multi-task and prioritize competing requests from different stakeholders. Possesses a 'can-do' spirit. Is attentive to details and insists on the highest standards. Has exceptional writing and communications skills. Able to operate in a lean, fast-paced, entrepreneurial, multi-cultural environment. BASIC QUALIFICATIONS:
7+ years of program or project management experience. 5+ years of working cross-functionally with tech and non-tech teams experience. Experience using data and metrics to determine and drive improvements. Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership. Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical / IF formulas, data cleansing, array formulas, etc.). Experience organizing complex projects into achievable tasks and driving on-time completion. Experience building business-facing documentation and/or training materials. Excellent writing and communication skills. Strong Microsoft Office skills, including Excel, Word, Outlook, and SharePoint. PREFERRED QUALIFICATIONS:
3+ years of driving process improvements experience. 3+ years of experience using Business Intelligence tools (Tableau, Quicksight, QlikSense or equivalent tools) to review data and extract insights. Prior experience working in HR/Recruiting. Acknowledgment of country: In the spirit of reconciliation, Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea, and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement: Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.
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