We offer an exceptional shopping experience for travelers everywhere. In more than 340 duty-free shops around the globe, our customers will find a remarkable product range that fulfills and exceeds their every wish and expectation. We benefit not only from 140 years of retail experience but also from the dedication and passion of our staff. From Hamburg to Sydney and beyond – they know how to keep customers happy and inspired with comprehensive product knowledge and extraordinary service. Join our team and discover what we can achieve together.
About HeinemannFor us, passion for trading is simply in the genes. The small family business established by the brothers Carl and Heinrich Heinemann in 1879 has developed into a major distributor and retailer for the international travel retail market. Today we supply an ever-expanding travel retail range of global branded goods to international airports, airlines, cruise liners, and border shops in 100-plus countries.Do you have a passion for Perfumes, Cosmetics, or Skin Care? Would you describe yourself as approachable and engaging with exceptional interpersonal skills? We have an exciting number of perfumes & cosmetics brands to represent.
Position OverviewWe are looking for exceptional Brand Ambassadors to represent many beauty brands such as Dior, Estee Lauder, Chanel, and MAC, to name a few, in our unique stores located at Sydney Domestic and International Airport.
ResponsibilitiesYour new job includes:
Maximize sales opportunities and demonstrate customer excellence.
Build rapport with people quickly, taking time to listen and understand what they are looking for with the aim of providing recommendations that suit their needs.
Have the ability to understand and interact with people from various cultures simultaneously.
Deliver a high level of customer service through exceptional communication, product knowledge, and a willingness to go above and beyond to meet a customer's needs.
Demonstrate a high level of product knowledge and proactively seek further information on new products and market trends.
Ensure products and promotions are transacted to maintain stock and data integrity.
Efficiently and smartly transact, ensuring customers are well informed of their outgoing/incoming purchase limits.
QualificationsWhat you should bring along:
Previous experience within retail is highly regarded but not mandatory. A passion or interest in Perfumes & Cosmetics will be expected.
A passion for delivering an exceptional customer service experience.
Immaculate personal presentation.
Strong communication skills.
Multi-lingual advantageous, but not essential.
The ability to work in a fast-paced environment.
What you can be excited about:
Active feedback culture.
Attractive employee discounts.
Extensive training and development opportunities.
Subsidised parking.
What's your passion and does this sound like you? We would love to hear from you or if you have any questions, please feel free to contact Carole Merceron at ******. We are looking forward to receiving your application and learning more about you. Heinemann is an equal opportunity employer.
#J-18808-Ljbffr
