Cardiff, Newcastle, Maitland & Hunter NSW About the roleThis is an exciting opportunity for an experienced 4WD Branch manager to join the team at Opposite Lock in Cardiff, NSW. As the 4wd shop manager, you will be responsible for overseeing all aspects of the 4WD retail and service operations, ensuring exceptional customer service and the smooth running of the business. This is a full-time position, based in our modern Cardiff facility.What you'll be doingManage the day-to-day operations of the 4WD retail shop and service centreOversee a team of experienced technicians and sales staff, providing leadership and guidanceEnsure all 4WD parts, accessories and services are delivered to the highest standardDevelop and implement strategies to drive sales, improve efficiency and enhance the customer experienceManage inventory, stock control and ordering to maintain optimal levelsLiaise with suppliers and external partners to negotiate favourable terms and secure the best productsMonitor and report on key performance indicators to support business growthFoster a positive, customer-focused culture within the teamWhat we're looking forExtensive experience (5+ years) in a management role within the 4WD retail or automotive industryProven track record of leading and motivating a team to deliver exceptional customer serviceStrong technical knowledge of 4WD parts, accessories and vehicle modificationsExcellent problem-solving and decision-making skillsProficient in inventory management, budgeting and financial reportingExceptional communication and interpersonal skillsAbility to work collaboratively with colleagues and external stakeholdersRelevant qualifications in automotive, retail or business management preferredWhat we offerAt Opposite Lock Cardiff, we are committed to providing a supportive and rewarding work environment for our employees. In addition to a competitive salary, you will enjoy: Opportunities for professional development and career progressionDiscounts on 4WD parts, accessories and servicesFlexible work arrangements to support work-life balanceA positive, inclusive and collaborative team cultureHealth and wellbeing initiatives to support your overall wellbeingAbout usOpposite Lock Cardiff is a leading provider of 4WD parts, accessories and servicing in the Hunter Valley region. With a reputation for expert advice, quality workmanship and exceptional customer service, we are the go-to destination for 4WD enthusiasts. Our modern, well-equipped facility and dedicated team of specialists are committed to helping our customers get the most out of their off-road adventures.Apply now to join our team as the Branch manager and be a part of our exciting growth journey. Your application will include the following questions: How many years' experience do you have as a branch manager? Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a store manager? Have you worked in a role where you were responsible for stock control? Do you have customer service experience? Do you have experience in a sales role? Do you have experience with inventory management? Have you worked in a role where you were responsible for budget management & forecasting?
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