Do you have leadership experience in a small team coupled with a passion for empowering your team? Are you looking for an opportunity to make an impact? Do you value customer service as the key to improving results? This may be the perfect opportunity for you!
Benefits:
Employee discounts on car hire globally
Work for an international brand
Join a driven and knowledgeable team
Career growth within expanding business
About the Role
We are seeking a Branch Manager based out of our Whitsunday Coast Airport Branch to join our team on a full-time basis.
As the Branch Manager you will be vital to the leadership and success of the company. You will ensure day-to-day operations run smoothly with a high standard of presentation within a customer focused environment. This role requires you to achieve business plans and meet targets across all areas of the car rental business through the effective leadership of your team. This includes developing key customer and supplier relationships, improving customer satisfaction, branch efficiency and cost effectiveness. Your responsibilities include, but are not limited to:
Manage and monitor branch performance
Employee training and development
Set targets and manage performance in line with deliverables
Customer service management
Continual improvement of business practices
Control expenditure and budgets for branch
Maximise fleet utilisation within branch
Ensure recruitment and onboarding best-practice
Engage in business development initiatives
Local business development and marketing
Manage your fleet of car rental vehicles
About You
Ability to identify and harness your team and individual's strengths
Interpersonal skills and situational awareness with a natural ability to appropriately adapt both personal and leadership styles
Developed organisational and time management abilities
Excellent analytical and reporting skills
Driven and takes initiative
Strong written and oral communication
Ability to effectively prioritise and execute tasks in a high-pressure environment
Adaptable within a fast-paced changing environment
Genuine passion and willingness to exceed customer expectations
Must have valid Driver's Licence. Successful candidate will be required to provide a current Traffic History Report prior to commencement.
Job Types: Full-time, Permanent
Pay: From $67,000.00 per year
Experience:
Retail management: 1 year (Preferred)
Licence/Certification:
Driver Licence (Required)
Work Authorisation:
Australia (Required)
Work Location: In person
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