Key responsibilities include, but are not limited to:
Reinforce the customer centric nature of OCC by providing a superior customer experience through a supportive and developmentally focused environment in our stores.Lead the store team to deliver on performance objectives set for your store with respect to (Sales, People, Audit & Compliance, Visual Merchandising, Safety).Contribute to all aspects of store operations including managing and leading the store team, ensuring our store is open and ready to be shopped by our customers, managing the movement of stock to reduce shrinkage and optimize sales.Ensure that operational tasks and expectations set for your team are executed to standards.Work with your store leadership to achieve profitability, operational efficiencies, and great customer experiences.Demonstrate effective leadership, ensuring that all store team members receive the required feedback, support, and training.Understand Workplace Health and Safety regulations and how to manage your workplace and team members to ensure OCC is a safe place to work.Maintain and build key customer relationships.Able to manage and deliver on competing priorities at one time.Manage a team of 15 staff to ensure efficiencies are met and our customers are served to the high level of service they have grown to expect.Our successful candidate will have:
A professional salesperson with a love for customer service.Outstanding customer service standards!
A real passion for delivery of exceptional, solid service.An eye for detail, always looking to improve.Strong communication skills, both written and verbal.Can complete physical duties associated with packing orders and loading of vehicles.2 or more years experience in a retail environment.Worked in a fast-paced environment - hands on every day.A non-stop drive to reach and exceed sales targets.A very strong focus on store standards and presentation, thrives on getting in and getting the job done.Previously worked to KPIs (this will be an advantage).Has advanced computer skills.Understanding of stock management processes.The hunger to grow the sales and reap the rewards.WHY WORK FOR STRIPES Attractive base salary + bonus + car.A family business.Extremely sound job security.Training and ongoing personal development.If you are self-motivated, with a passion for customer service and want to be part of a growing retailer in NSW, please apply today.
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