An exciting opportunity has arisen for a Box Office Manager to join our Ticketek team based in Perth.
About Ticketek
Ticketek is a global leading event ticketing company, powered by our database of 11.7 million unique live entertainment fans, and our ticketing platform Softix. Our unrivalled marketing capability utilises best in class, data driven digital marketing and analytics platforms, demonstrated in our ability to sell in excess of 23 million tickets to over 20,000 events every year.
We bring thousands of live events to fans, sell 30 million tickets at some of the world's most iconic venues, welcome two million fans to our own venues, and connect hundreds of entertainment and brand partners to new audiences each year. We operate in 40 countries on six continents.
The Role
Seeking a dedicated Box Office Manager in Perth. You'll oversee daily operations, cash handling, and provide top-notch customer service on a rotating roster. Ideal candidates are adaptable, customer-focused, and excel in problem-solving within a fast-paced setting.
Requirements
As Box Office Manager, your role will include:
General day-to-day Box Office operations including cash handling & balancing
Be available to work on a seven-day rotating roster, working 38 hours a week, including weekend and evening work
Assist the Client Services Team with administrative duties as required
Provision of exceptional customer service
As a team member, you will:
Demonstrate a customer focused attitude, being a true ambassador for our brand.
Pursue quality and excellence in a fast paced industry.
Demonstrate credibility as you represent the team, the business and the brand through all your interactions.
Be adaptable, able to mold to an ever-changing environment.
Have the proven ability to problem solve, both being able to think of, and implement innovative solutions to everyday problems.
Be able to quickly establish rapport and develop client relationships with a variety of stakeholders.
Be a team player willing to strive to deliver exceptional results.
Other key considerations for this position
Due to the nature of this role, work is required outside of business hours and on the weekend.
Benefits
So, what does TEG offer?
Complimentary tickets to selected events
Birthday Leave
Volunteering Leave
Access to wellbeing discounts
Flu Vaccinations
Company Paid Parental Leave
Free Advice and Support (EAP)
What can you expect?
Global Reward and Recognition Program
Supportive and exciting Learning and Development Opportunities
Career Pathways
A commitment to Diversity, Equity, and Inclusion
Great team members!
TEG is an equal opportunity employer committed to embracing a diverse and inclusive work environment.
We want to make sure our recruitment processes are accessible and inclusive for all people. If there are any adjustments that need to be made to ensure you have a fair and equitable experience in our recruitment process, please advise us when scheduling your interview.
#J-18808-Ljbffr