About usWhen you work with us you'll find that we deliver results without compromising on respect. We value each other's differences while recognizing individual strength.We are the world's leading contract logistics company. We create competitive advantages for our customers through customized warehousing and transportation services. We combine our global scale with local knowledge and sector experience.At DHL Supply Chain (DSC) Australia, there's more to a role than the work we do. Whatever your role is, we never forget that you make us who we are. We work hard to make sure a career with DHL is as satisfying and successful as it can be.Join a supportive work environment where you'll have the tools and training you need to grow and succeed.DHL Supply Chain Australia is a Great Place To Work certified.In this job you willAs a site operations manager at DHL, you'll overcome daily logistical challenges to ensure warehouse operations run smoothly. In a fast-paced environment, where every day is different, you'll have the autonomy to make decisions and be able to continually grow professionally. Use your talents to lead a committed team to greatness and drive the future of logistics, using the latest technology.Lead multi-customer Life Sciences and Healthcare operations within the siteLead implementation and maintenance of quality controls and standards governing cold storage of pharmaceuticalsDrive and implement strategic initiativesEnsure customer satisfaction through excellent service deliveryBuild and maintain positive relationships with all stakeholders, both internal and externalMaintain location and inventory accuracyDrive site budgets and P&L accountabilityOwn the design and implementation of continuous improvement initiatives and prioritiesYou have the following qualities & qualifications10+ years' experience within Supply Chain/LogisticsStrong site management experience, including facilitiesExceptional end-to-end knowledge of Supply Chain Operations within a 3PL environmentDemonstrated knowledge of quality standards and licensing associated with cold chain and pharmaceutical productsExcellent people management and influencing skillsCommercial acumenHighly developed conflict resolution and negotiation skillsStrong experience with WMS systems (Manhattan WMS preferred)
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